Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
As the Manager of the Extensibility Platform team at Docusign, you will lead a high-performing, cross-functional engineering team focused on developing and scaling the Extensibility Platform, as well as building new Extension Types and first-party applications. The platform enables internal and external developers to create applications that integrate seamlessly with Docusign’s Intelligent Agreement Management (IAM) systems. Developers can publish their applications through the Developer Console, making them available in the Docusign App Center for customers to discover and install. You will bring hands-on technical leadership through coding, code reviews, and driving the design and evolution of engineering architectures. You will help ensure the platform remains scalable, configurable, and capable of supporting diverse business scenarios, while strengthening collaboration and communication across engineering, product, and other partner teams.
This position is a people manager role reporting to the Senior Director, Software Engineering.
Responsibility
Conduct thorough code reviews to maintain code quality, reliability, security, and engineering standards
Create, review, and drive engineering architectures that enable a scalable, configurable Extensibility Platform
Provide technical guidance and mentorship to engineers on design decisions, implementation approaches, and best practices
Partner with engineering, product, design, and other teams to align technical solutions with platform and customer needs
Define and communicate a clear technical vision and strategic roadmap for the Extensibility Platform, emphasizing usability, performance, and scalability
Work closely with product managers, architects, and other stakeholders to gather requirements and deliver features critical to business success
Guide the team in producing high-quality, maintainable code, with a strong focus on best practices in testing, monitoring, and logging
Promote best practices in DevOps, continuous deployment, and Agile methodologies to enhance development efficiency and product quality
Mentor and develop engineering talent, fostering a culture of innovation, continuous learning, and collaboration
Engage with external developers and partners to expand the ecosystem of integrations available through the Docusign App Center
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
Basic
5+ years of software development and management experience across multiple languages/frameworks (or equivalent)
5+ years of hands-on coding or equivalent
5+ years of leading software teams of 5+ people or equivalent
Proven track record in building solutions that consume and expose APIs/web services
Experience in SaaS or Cloud environments
Preferred
Expertise with high-availability (99.99%+) distributed systems
Familiarity with Git, CI/CD pipelines, and Agile methodologies
Curiosity and adaptability in learning new tech stacks
Experience building and scaling platform components for app marketplaces or similar ecosystems
Prior involvement in designing secure, reliable integrations with third-party apps or services
Experience in integrating with 3rd party enterprise systems
Experience in building enterprise software and platforms
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.
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DocuSign provides cloud-based software for electronic signatures and digital transaction management.