PAY: $15.50/hr.
SUMMARY:
Performs any combination of the following tasks to maintain guest rooms, working areas, and the hotel premises in general, in a clean and orderly manner. To provide a clean, healthy and safe environment for guests and staff members. Assists Housekeeping staff as directed by Housekeeping Supervisors. Maintains good public relations with GUESTS and STAFF MEMBERS.
DUTIES AND RESPONSIBILITIES: Within the realm of responsibility of the job, maintains a clean and safe work environment. Performs duties in compliance with safety rules and procedures, which includes use of safety equipment. Incumbents are responsible for following safety rules and procedures, identifying unsafe practices or conditions and informing their supervisor or the Safety Committee of unsafe conditions, as directed.
- Maintains good public relations with GUESTS and STAFF MEMBERS.
- Stocks room attendant’s carts with cleaning supplies as needed.
- Maintains housekeeping operations in compliance with safety and employment laws and the Colorado Gaming Act.
- Performs duties in compliance with established security policies and procedures.
- Maintains the highest standards of personal appearance and grooming.
- Complies with established policies and procedures for guest safety and security.
- Politely communicates and cooperates with other departments to ensure the highest degree of guest satisfaction.
- Is informed and aware of all housekeeping policies and procedures and acts to ensure compliance.
- Wears proper Personal Protective Equipment and follows Universal Precautions if over age 18.
- Maintains a quiet work environment on the hotel floors.
- Reads, signs, and complies with the company Employee Handbook, departmental Safety Manual and departmental training manual.
- Participates in, reads, signs, and cooperates with the monthly departmental safety training.
- Thoroughly understands all action to be taken for emergency procedures. Responds immediately to Code Red alarms.
- Follows all company and departmental policies and procedures.
- Reads and initials all property wide and departmental memos.
- Understands business demand may require changes to scheduled shifts and days.
- Reports any unusual occurrences, requests, or complaints immediately to the Housekeeping Supervisor.
- Performs other duties as assigned, which may, on occasion, be outside the realm of housekeeping.
- Uses chemicals, supplies, and cleaning equipment in compliance to safety procedures.
- Exercises strict control of assigned floor key, location and use of, at all times.
- Cleans, sweeps and mops all stairwells.
- Empty and clean all Hotel cigarette urns on a continual basis.
- Cleans outside surfaces of all elevators.
- Cleans rugs, carpets (hallway and hotel rooms), and upholstered furniture using vacuum cleaner, broom, and shampoo machine.
- Assists in cleaning rooms and making beds if required.
- Cleans hallways and lobby areas.
- Cleans rooms, hallways, and restrooms.
- Washes walls and ceilings, moves and arranges furniture, and turns mattresses.
- Sweeps, mops, scrubs, waxes, and polishes floors.
- Dusts and polishes metal work, and all woodwork.
- Collects soiled linen for laundering.
- Receives linen supplies.
- Stores linen supplies in floor linen closets.
- Removes trash collected by room attendants, including restrooms and public spaces on a continual basis.
- Cleans vending machine areas as needed.
- Assists as necessary, help with guest services, guest luggage, and valets.
- Strips down beds for room attendants.
- Makes beds for Room Attendants as needed.
- Do not strip rooms until it is cleared by room attendant.
