Housekeeper/Room Attendant

Our Housekeeping team plays a key role in driving operational and service excellence across the entire property by ensuring that Laundry and Housekeeping services consistently support exceptional guest experiences, financial performance, long-term business goals, and the overall success of the property.

Exceptional Hospitality Starts with You!

Picture yourself brightening someone’s day. When you join our Hotel's team, that’s exactly what you’ll do every time you come to work! As a Room Attendant, you’re not just ensuring the cleanliness of guest rooms – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

POSITION SUMMARY

The Room Attendant reports directly to the Assistant Housekeeping Manager. This highly visible position provides a strong presence throughout the hotel and active engagement with hotel guests. The Room Attendant is responsible for supporting the hotel’s day-to-day laundry and housekeeping operations by ensuring consistency in room cleanliness, availability, and presentation to guests.

• Keep guest rooms spotless: Clean and tidy assigned rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and performing deep cleaning tasks as needed
• Replenish linens and amenities: Replace bed linens, towels, and guest essentials as needed
• Manage supplies: Stock, maintain, and transport the housekeeping supply cart daily
• Delight our guests: Respond to guest requests promptly and courteously
• Manage waste disposal: Dispose of trash and recyclables in designated areas
• Support equipment and property maintenance: Identify and report any repair needs or maintenance deficiencies to ensure a well-kept property
• Ensure an orderly workspace: Keep all designated areas clean, neat, and organized, including assigned offices, desks, supply rooms, and storage carts to ensure efficient hotel operations
• Delight our guests: Greet guests warmly, answer questions, respond courteously to guest requests, deliver requested items, and resolve laundry and housekeeping service requests promptly
• Handle special projects: Perform periodic deep cleaning tasks as needed or required by brand standards, such as flipping mattresses, moving furniture, waxing floors, shampooing carpets, and cleaning storage carts and closets