Senior Executive - Warehouse Operations - Contract Logistics

Warehouse Operations

• Supervise daily inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch.
  
• Ensure timely order processing and shipment execution as per customer requirements.
  
• Monitor operational workflows to achieve productivity and accuracy targets.
  Inventory Management
  
• Maintain inventory accuracy through regular cycle counts and stock reconciliation.
  
• Monitor stock movement and ensure proper material handling practices.
  
• Investigate inventory discrepancies and escalate issues when required.
  
• Update inventory records in WMS/ERP systems.
  Team Coordination
  
• Coordinate with warehouse associates, operators, and supervisors for smooth operations.
  
• Support manpower planning and shift execution.
  
• Train warehouse staff on SOPs, safety procedures, and operational processes.
  Customer & SLA Management
  
• Ensure adherence to customer SLAs and operational KPIs.
  
• Handle operational escalations and support issue resolution.
  
• Maintain timely communication with internal and external stakeholders.
  Process Compliance & Safety
  
• Follow warehouse SOPs, quality standards, and EHS guidelines.
  
• Ensure safe handling and storage of materials.
  
• Support warehouse audits and compliance activities.
  Reporting & Documentation
  
• Prepare daily operational reports and MIS updates.
  
• Maintain dispatch records, inventory reports, and operational documentation.
  
• Track operational performance metrics and highlight improvement areas.