Operations Executive

<div><b style="font-weight: 700; font-weight: 700;">About DrinkPrime:</b></div><div><br>We're DrinkPrime, a startup based in Bengaluru that's all about making clean, safe, and healthy<br>drinking water accessible to everyone. We provide cutting-edge IoT-enabled customized water<br>purifiers on a subscription basis, and we currently serve more than one lakh users across Bengaluru,<br>Delhi NCR, and Hyderabad.

We're not just another boring water purifier manufacturing company -<br>we're a forward-thinking drinking water solution provider that speaks directly to our target audience,<br>and this has earned us the support of some big VCs in the industry. We're looking for awesome tech<br>professionals who want to join us in creating history and making a real difference.

So why not come<br>and be a part of our journey towards a better future?<br><br><br><strong>Purpose of

the role:

<br></strong><br>We are looking for people who are excellent at problem solving, are super ambitious and at the same time, enjoy the excitement and unpredictability of working in a startup environment. You will be primarily responsible for analysing and co-ordinating the service category of our business.<br><br><br><strong>Roles and

Responsibilities:

<br></strong><br>Create a streamline process for technicians to ensure on time service and installation<br>Optimise the existing process to the benchmark levels to meet the rapidly changing business environment<br>Build and refine performance management tools to improve quality of the technicians and the delivery partners<br>Create workforce engagement programs to recognise top performers and motivate the team of technicians and the delivery partners<br>Develop, implement and review operational policies and procedures<br>Work with senior stakeholders<br>Communicate with our customers<br><br><strong>Required

Skills:

<br></strong><br>1-2 years of minimum experience in high growth operations<br>Excellent verbal and written communication skills; the ability to call, connect and interact in English and Hindi.<br>Able to multitask, prioritise, and manage time efficiently<br>Should be willing to work on weekends and festivals (some times) with a week off every week<br>Help promote a company culture that encourages top performance and high morale.</div>