Service Trainer - RO Technician

<p><strong>Technical Skills</strong></p><ul><li>Experience in field service operations (Water Purifiers, Appliances, Consumer Durables, HVAC, Telecom, DTH, etc.)</li><li>Technician training and onboarding</li><li>Field audits and quality inspections</li><li>SOP implementation and compliance</li><li>Root Cause Analysis (RCA)</li><li>Repeat complaint reduction</li><li>Service quality improvement</li><li>Spare parts cost control and inventory awareness</li><li>Data analysis and reporting</li></ul><p><strong>Soft Skills</strong></p><ul><li>Coaching and mentoring technicians</li><li>Problem-solving ability</li><li>Strong communication in local language + English</li><li>Ability to handle field escalations</li><li>Attention to detail</li><li>Stakeholder management</li></ul>