Dropbox is a Virtual First company. For this role, we are hiring in Zones 2 and 3. Zones are determined by your zip code; if you’re within 100 miles of a listed metro area (straight-line radius), you’re included in that Zone. Please check your Zone in the Compensation section below.
Dropbox is building the knowledge layer that connects content, context, and action. As AI moves from assistants to systems that act, the structure and stewardship of enterprise knowledge becomes the difference between AI that helps and AI that fails.
This role defines the architecture and technical requirements for the context layer our AI depends on: what it can know, what it can trust, and what it is allowed to act on. You will shape the standards and approaches that make enterprise knowledge reliable, current, and permissions-aware, working across the enterprise on content and context architecture, retrieval and grounding, evaluation, semantic structure, permissions requirements, and prototyping, while domain experts remain accountable for the accuracy and stewardship of their content.
This is the first role of its kind at Dropbox. You will partner with IT, Engineering, Legal, Privacy, and Security, and your decisions will show up directly in how AI performs across the company.
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser.
US Zone 1
This role is not available in Zone 1
US Zone 2
$159,100—$215,300 USD
US Zone 3
$141,400—$191,400 USD
Dropbox isn’t just a workplace—it’s a living lab for designing a more enlightened way of working. We’re a global community of bold visionaries and resourceful doers shaping the future of Dropbox and, in turn, the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, creating space for meaningful work and lasting relationships. With a startup mindset and enterprise-level opportunities, we expect Dropbox employees to think critically, stay curious, and use modern tools, including AI, to improve how work gets done. Here, you can be who you are and grow into who you’re meant to be. You own your impact, helping make work more intuitive, joyful, and human for yourself and hundreds of millions of people worldwide. If you’re ready to push boundaries and challenge yourself, Dropbox is ready for you.
The Dropbox People Team is designing a workplace where every Dropbox employee can thrive. We take a human-centered, HR as a Product approach—treating programs like well-designed products shaped by employee and candidate needs, informed by data, and backed by actionable insights. Our team continuously innovates to attract, develop, and retain world-class talent while building a culture of experimentation, craft, and community. From fostering connection in our Virtual First model to scaling HR systems and offering personalized learning tools and experiences, our work evolves to support the growth and needs of our people. We think big, act fast, and adapt with agility—grounded in outcomes, empathy, and clear communication.
Dropbox’s Virtual First way of working is designed to help people do their best work with flexibility, autonomy, and connection. Day to day, teams work remotely with nonlinear schedules and core collaboration hours that support deep focus and individual working styles. We prioritize asynchronous communication to improve clarity, respect deep work time, and reduce unnecessary meetings. While remote work is the primary experience for our employees, we also prioritize intentional, in-person connection. We bring teams together through regular team gatherings, on-demand workspaces, and Dropbox Neighborhood events in order to strengthen team cohesion, foster creativity, and enhance momentum. Virtual First is built to provide the same access to opportunity, growth, and impact for everyone, regardless of location.
This role requires travel to offsites and various other team gatherings (approximately 5-10% of the year or 2-3 days per quarter). We provide advance notice when possible and encourage candidates to discuss any accommodation needs during the interview process.
Focus areas include talent acquisition, HR business partnership, learning and development, total rewards, and employee experience
I feel trusted at Dropbox. Here, I’m free to make decisions, own my work end-to-end, and contribute to the company beyond my role.
Dropbox has transformed my career, and I feel empowered to make an impact every single day. I love working with exceptional people in an environment that supports growth, innovation, and disruption.
Every day at Dropbox brings new opportunities to push myself: to try something different and grow my skillset. I’m encouraged at every step.
I know I’m making an impact when our products make users’ lives easier.
Everyone I met during the interview process was working on solving real problems. That’s what attracted me to Dropbox.
Virtual First defines how we work and what we create. By experiencing distributed work firsthand, we know how to make it more intuitive and human.
Dropbox is a global community where you can own your impact. From day one, you’re trusted to experiment boldly, sharpen your craft, and grow with the support of world-class teammates. With our start-up mindset and enterprise-level opportunities, you can be yourself while unlocking your potential.
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Dropbox is a file hosting service that provides cloud storage, file synchronization, personal cloud, and client software.