Property Location:
Drury Inn & Suites - 5505 Mills Civic Parkway , West Des Moines, Iowa 50266Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
Starting at $17.15 an hour with higher starting rates for those with experience! We are looking for afternoon and evening availability, 12pm to 8pm or later!
BASIC FUNCTION & JOB DUTIES:
Performs a variety of laundry duties to provide clean and sanitary linens and terry for our guests including but not limited to washing, drying, sorting, folding and inspecting items for wear and tear and stains. Ensures laundry area is kept clean and organized, maintains stock and inventory. May be asked to assist cleaning rooms/public space when needed.
Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires the ability to follow verbal directions. Requires thorough knowledge of laundry procedures as well as laundry supplies. Requires ability to work with a variety of chemicals and detergents. Requires the ability to work without direct supervision.
¡Salario inicial desde $17.15 por hora, con tarifas más altas para quienes tengan experiencia! Buscamos disponibilidad para los turnos de tarde y noche: de 12pm a 8pm o más tarde.
FUNCIONES PRINCIPALES Y TAREAS DEL PUESTO:
Realiza diversas tareas de lavandería para proporcionar ropa de cama y toallas limpias e higiénicas a los huéspedes, incluyendo —entre otras— lavar, secar, clasificar, doblar e inspeccionar los artículos para detectar desgaste o manchas. Se asegura de mantener el área de lavandería limpia y organizada, y gestiona las existencias y el inventario. Es posible que se le solicite colaborar en la limpieza de habitaciones o áreas públicas cuando sea necesario.
Garantiza una experiencia excepcional para el huésped brindando un servicio amable y cordial; para ello, identifica y responde de manera rápida y eficiente a consultas, solicitudes y quejas con una actitud de servicio que va más allá de lo esperado (actitud "+1"). Contribuye a mantener en todo momento un ambiente de trabajo positivo para nuestro equipo diverso y para los huéspedes.
CONOCIMIENTOS, DESTREZAS Y HABILIDADES GENERALES:
Requiere la capacidad de seguir instrucciones verbales. Requiere un conocimiento exhaustivo de los procedimientos y productos de lavandería. Requiere la capacidad de trabajar con diversos productos químicos y detergentes. Requiere la capacidad de trabajar sin supervisión directa.
Job details are sourced from the employer's original posting.
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