Officer - Client Service

<div><strong>What is the roles objective?</strong></div><div>Handling Front office and all client service activities at Chennai Branch:</div><ul style="list-style-type: square;"><li>Attending to investor’s /distributor’s, accepting & time stamping of transactions post necessary scrutiny.</li><li>Handling Queries/complaints received from Investors & distributors –through calls, walk ins or emails.</li><li>Ensuring timely banking of cheques and reporting of large value transactions.</li><li>He/ She should coordinate with CAMS registrars, Back office, sales, team & any other department for effective customer delivery.</li><li>He/She should have good presentation skills to do presentations to a larger audience.</li><li>Maintain MIS and other month end reports accurately.</li><li>Ensure ethical customer service practices as per the laid guidelines and maintain high customer service standards.</li></ul><div><strong>What skills do you need to possess?</strong>  </div><ul style="list-style-type: square;"><li>Good communication skills.</li><li>Sound knowledge of Mutual Fund Industry & AMFI certified.</li><li>Zeal to serve the customers with best of the abilities.</li><li>Good at multi-tasking & able to meet deadlines.</li><li>Ability to work well within and across teams.</li></ul><div><strong>What is the prior experience expected?</strong> </div><div>1-5 years.

Preferably from Mutual Fund Background.</div><div><br></div><div><strong>What qualification you should have?</strong> </div><div>Graduate, Postgraduate, MBA or equivalent.</div>