The Dallas Regional Manager is responsible for overseeing and managing the daily operations, service delivery, and performance of janitorial services across multiple client sites within a designated region. This includes ensuring that all janitorial services are provided efficiently, cost-effectively, and at a high level of quality. The Regional Manager will report to the Director of Operations and will be responsible for leading the Route Manager, Project Manager and Supervisors.
Will have full P&L accountability for their portfolio of accounts and will be the point of contact for customers in the region.
Key Responsibilities
- as the Regional Manager Include: Operational Management: Oversee the delivery of janitorial services for all assigned facilities within the region.
- Ensure that all janitorial staff comply with safety regulations, client expectations, and company policies.
- Maintain consistent communication with clients to ensure high customer satisfaction levels.
- Conduct regular site inspections to ensure quality standards are met.
- Team Leadership & Development: Manage, train, and support a team of regional managers.
- Provide ongoing coaching and performance feedback to ensure continuous improvement.
- Conduct performance evaluations and assist in employee development initiatives.
- Recruit and hire staff to maintain adequate coverage and meet operational needs.
- Budgeting & Cost Control: Prepare and manage budgets for the region, ensuring financial targets are met.
- Monitor and control labor, supply, and equipment costs to ensure profitability.
- Identify and implement cost-saving initiatives without compromising service quality.
- Client Relationship Management: Act as the primary point of contact for key clients in the region, ensuring that all needs and expectations are met.
- Resolve any client concerns or issues in a timely and professional manner.
- Conduct periodic meetings with clients to review performance and gather feedback for continuous improvement.
What We’re Looking For:
Education:
High School Diploma required. Bachelor’s degree in business administration, facilities management, or a related field is preferred.
Experience:
- Minimum 5 years of experience in janitorial services, facilities management, or a related industry.
- At least 2 years of experience in a managerial or supervisory role.
- Experience in managing multiple sites or locations preferred.
- Valid driver’s license and personal transportation.
Skills:
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficient in budgeting, cost control, and financial management.
- Ability to handle multiple priorities and manage time effectively.
- In-depth knowledge of janitorial operations, equipment, and cleaning techniques.
- Compensation/Benefits: Competitive salary based on experience Health, dental, and vision benefits Paid time off (PTO) 401(k) Performance bonuses and incentives Work Environment: Work may take place in office buildings, schools, medical facilities, or commercial spaces.
- Jobs require travel to jobsites.
- May require evening, weekend, or holiday shifts depending on location needs.
- About DTK Facility Services: DTK Facility Services is a Texas-based commercial facility services company.
- DTK was started in 1996 in Houston, Texas to provide janitorial solutions for customers, and the company has been focused on cleaning with a higher purpose since the beginning.
- Today, the company services over 27 million square feet across 650 locations each day through the dedicated work of their 1,600+ team members.
- Our mission is to honor God by enhancing facilities and blessing others.
- We are an Equal Opportunity Employer and welcome applicants from all backgrounds.
- Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.
