Key Accountabilities
- Support the Category sourcing strategy development. Ensure that the sourcing strategies set out by the Management are followed by the department to deliver the desired results.
- Lead tender (RFP/RFQ) negotiations to ensure successful completion. Negotiate the best value for money and ensure that sourcing projects are meeting budget targets.
- Track RFP’s and RFQ’s against agreed timelines while optimizing sourcing activities timelines.
Commercial
- Responsible of category management and commercial contracts related activities within the Commercial Procurement categories of spend (mainly Outsourced Managed Services and General Corporate procurement categories)
- Participate in internal audit activities by providing necessary information to internal auditors.
- Organize periodic meetings with internal stakeholders to understand and agree on way forward for relevant category sourcing requirements.
- Lead contract negotiations to ensure successful completion. Negotiate the best value for money and ensure that sourcing projects are meeting budget targets.
- Report savings and validate monthly ERP reports ensuring that individual targets are met.
- Assess major suppliers’ performance and prepare report to management.
- Provide Management with weekly reports on RFP’s progress, category spend, savings and performance against KPI’s.
- Build, maintain and strengthen positive relation with internal customer based on support and advice and improve BUs satisfaction by conducting satisfaction surveys after each RFP
- Ensure that all legal and contractual matters from commercial perspective are addressed efficiently and in a timely manner.
- Share and educate internal customers about any amendment of the procurement policy and procedures.
- Ensure that proposals are obtained from vendors on time through the digital procurement platforms.
- Review standard PO’s, blanket PO’s, consignment PO’s and contract PO’s and ensure data integrity is preserved.
- Deliver category management services, including strategic sourcing, process improvement, risk management, supplier performance management, and continuous cost and performance improvement
- Analyze supply base, category market conditions, stakeholder requirements, pricing trends, and competitive benchmarking to determine appropriate sourcing strategies;
- Develop and implement cost savings/value creation projects across professional services categories; Manage & Report savings and validate monthly ERP reports ensuring that individual targets are met; Establish and evaluate performance dashboard/metrics for professional services, support and maintenance and managed services categories (including FLM) categories
- Structure, negotiate, and manage service and supply agreements with suppliers, including complex long-term strategic agreements, short-term transactional agreements and project-based agreements; Ensure that all legal and contractual matters from commercial perspective are addressed efficiently and in a timely manner.
- Proactively engage, influence, and collaborate with the IT, Network, Finance, Legal, Quality, and Service Operations teams to ensure alignment on business objectives and project plans
- Drive stakeholder engagement within the IT, Professional Services, Service Operations, FLM, Finance, Legal, etc. Educate internal customers about any amendment of the procurement policy and procedures.
- Ensure compliance with purchasing policies and procedures, business code of conduct, ethical practices and adherence to relevant laws and regulations; Participate in internal audit activities by providing necessary information to internal auditors.
- Project Management: Track RFP’s and RFQ’s against agreed timelines while optimizing sourcing activities timelines.
IT
4. Qualifications, experience, skills and competencies
Qualifications:
- Minimum Bachelor degree in Business, Law, Economics, Finance, Engineering or related discipline
- Any Procurement related certification it’s a plus
- Minimum 5-7 years of procurement & sourcing experience.
- Experience in telecommunications is a plus
- In-depth Knowledge of key commercial elements and pricing structures of supplier’s contracts
- Knowledge of contract laws, and a complete understanding of Corporate T’s & C’s
- Demonstrated knowledge of procurement systems, processes, and procedures
- Demonstrated category management expertise in one or more of the following IT (Professional Services, Application Development and Application Maintenance, Support and Maintenance contract, Outsourcing services, Managed Services) and Network
- Proficiency with Microsoft Office Suite
- Knowledge of Contracts and Corporate Terms and Conditions.
- Good Knowledge of ERP system (Oracle).
- Excellent verbal & written English & preferably Arabic.
- Analytical skills.
- Numerical and problem-solving skills
- Proven excellence in professional services contract language, contract negotiation, contract management, conflict resolution and customer service skills
- Demonstrated project management and execution skills with ability to manage multiple large complex projects with competing priorities and timelines
- Strong organizational skills, including the ability to plan, implement, and execute procurement strategies
- Ability to quickly analyze data, as well as extrapolate and communicate insights
- Excellent communication and interpersonal skills—reading, writing, and listening
Experience:
Skills
Competencies
Please provide the level of competency as per the grade: Level 1 for Band 6, Level 2 for Band 5, level 3 for Band 4, level 4 for Band 3.
- Think strategically (Level 3 of 5)
- Achieve tangible results (Level 3 of 5)
- Lead breakthrough change (Level 3 of 5)
- Exceed customer expectations (Level 3 of 5)
- Nurture, Inspire and Motivate (Level 3 of 5)
- Target win-win outcomes (Level 3 of 5)
