Job Summary
Responsible for supervising the daily activities of the back-of-house operations and employees in accordance with department policies and procedures. Interacts with fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality. Job Activities Maintain professional appearance standards as directed in the Company Employee Handbook. Ensures the needs of the guests are accommodated. Ensures the general cleanliness of the back-of-house, and the entire venue.
Participate in interviewing, hiring and training new applicants and employee development of all subordinates. Responsible for the scheduling of assigned department (where applicable). Participates in growth opportunities and employee development of all back-of-house employees. Ensures safety, quality and recipe accuracy. Manage the execution of regular service, catering, take-out, delivery and all in-venue/off-premise events.
Ensures Department of Health and company sanitation standards. Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies. Coaches and develops back-of-house employees by setting clear guidelines and expectations. Responsible for all mechanical systems being in good working order and compliant with all federal, state and local ordinances. Ensures all employees are compliant with all back-of-house standards and procedures.
Responsible for checking cover counts, BEOs and/or Fire Sheets. Ensures the preparation and delivery of menu-focus items to daily pre-service meetings. Proficient with all operational systems, which includes payroll, inventory and purchasing. Possesses in-depth knowledge of all recipes, food menus and maintains station-recipe-books. Organize, develop and produce new recipes for potential new menu items and specials. Ensures the completion of all opening and closing procedures as prescribed by company.
Ensures expediting standards. Communicates clearly and concisely with all employees during service. Practical knowledge of the job duties of all supervised employees. Participates in overseeing the replacement or repair of all breakage, damage of equipment or furniture. Attends, leads and participates in any training sessions, departmental meetings or daily pre-shift meetings. Learn by listening, observing other team members and sharing knowledge while leading by example.
Portrays a positive and professional attitude. Demonstrates knowledge of venue, Company, its partners and supporting hotel environments. Works as part of a team and provides help and support to all fellow team members.
Job details are sourced from the employer's original posting.
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