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    Dungarvin

    Healthcare

    Enterprise Workday Administration

    Dallas, United StatesRemoteFull-time7+ yrs experiencePosted 11h ago
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    Job description

    As our Enterprise Workday Administrator, you will be the driving force behind the success of our Workday platform. You’ll take full ownership of Workday, partnering closely with our implementation vendor, HR, Finance, and IS leadership to ensure a seamless launch and ongoing operational excellence. This is a highly visible, strategic role where your work will directly shape the way the organization leverages Workday for years to come.

    WHAT YOU'LL DO: 

    Workday Ownership & Configuration  

    • Manage Workday tenant configuration, business processes, and system settings.
    • Lead updates, releases, and system enhancements.
    • Maintain documentation, configuration guides, and training materials.
    • Evaluate and implement new Workday features to maximize organizational impact.

    Troubleshooting & Tier 3 Support 

    • Serve as technical escalation point for complex Workday issues.
    • Train and enable Tier 1 & Tier 2 support teams to resolve issues effectively.
    • Manage ticket queues and resolve challenging system problems.

    Change Management & Cross-Functional Leadership  

    • Lead Workday change control committee with HR, Finance, and IS stakeholders.
    • Facilitate decisions for system changes and enhancements.
    • Communicate updates, secure approvals, and implement changes, with organizational impact.
    • Promote adoption and effective communication of Workday changes.
    • Manage vendor relationships and third-party support to optimize system performance.

    MUST HAVE:  

    • Education: Bachelor’s in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field with  equivalent experience.
    • Technical Skills: Proficient in troubleshooting, tier-3 support, report building, and system documentation.
    • Workday Experience: 7+ years of hands-on Workday administration, including tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management.
    • Technical Proficiency: Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards).
    • Professional Development: Willingness to pursue Workday certifications (training provided) and stay current on best practices.
    • Work Authorization Requirement: Candidates must be legally authorized to work in the United States on a permanent basis. This position does not offer visa sponsorship now or in the future.

    NICE TO HAVE:  

    • Enterprise Systems & Platforms: Experience managing integrations with third-party systems, Workday security management, identity and access management systems, and understanding of IT security best practices.
    • Professional Certifications: Workday certifications (HCM, Finance, Security), additional Workday security or reporting certifications. CompTIA A+ Certification, or other IT certifications.
    • Experience: Application administration, integrations/interface management, leading committees, supporting system implementations.

    ADDITIONAL SKILLS CRITICAL FOR SUCCESS:

    • Strategic Thinking & Process Improvement: Analyze processes and data to identify improvements, optimize workflows, and guide system design for long-term effectiveness.
    • Technical & Analytical Expertise: Expert in system administration, process management, integrations, and reporting. Strong troubleshooting and problem-solving skills with knowledge of cybersecurity, data privacy, disaster recovery, and compliance. Able to support complex, multi-unit environments efficiently.
    • Leadership & Change Management: Lead change committees, influence stakeholders, mentor support teams, and guide system updates, implementations, and enhancements with clear communication and organizational buy-in.
    • Project Management & Execution: Plan and manage system upgrades and go-lives, juggling multiple priorities and deadlines while maintaining accurate documentation and high attention to detail.
    • Communication & Interpersonal Skills: Translate technical concepts for non-technical users, present to internal audiences, and build strong relationships across HR, Finance, and IT.
    • Adaptability & Learning Agility: Adjust quickly to system updates, process changes, and evolving organizational needs while embracing continuous learning and innovation.
    • Customer Service & Team Orientation: Foster a collaborative, solutions-focused mindset and prioritize user satisfaction alongside organizational goals.

    WHY YOU’LL LOVE THIS ROLE:  

    Take the lead in shaping our Workday platform and make a real impact! In this highly visible, strategic role, you’ll guide a smooth go-live, influence system design, and collaborate closely with HR, Finance, and IT leaders to drive meaningful organizational change. You’ll implement lasting improvements, support over 2,000 users across multiple business units, and manage integrations, reporting, and system security at scale. Grow as a recognized Workday expert while thriving within a supportive, solutions-focused team that values innovation, continuous learning, and professional growth.

    IMPORTANT INFORMATION: 

    "Dungarvin, Compass, and Cambrian are equal opportunity employers." 

    The deadline for internal applications is set for two weeks from the date of the job posting.

    #LI-VC1

    #DDIJ

    9/17

    Job details are sourced from the employer's original posting.

    Open job posting
    DU

    About the company

    Dungarvin

    At Dungarvin, we are more than a national provider of support services—we are a mission-driven organization rooted in respect, inclusion, and person-centered care. Since 1976, we have been committed to enhancing the quality of life for individuals with intellectual and developmental disabilities, including those with mental health, behavioral, and complex medical needs. Dungarvin’s mission is simple yet powerful: respecting and responding to the choices of people in need of supports.  This mission guides everything we do—from the way we build individualized service plans to how we engage with families, teams, and communities. We believe each person deserves to direct their own life, and we work to ensure their voices are heard and honored. Operating across fifteen states, our team members—from direct support professionals to administrative staff—share a common purpose: to empower people with disabilities to live meaningful lives, on their own terms. Through Medicaid and Community Support Waivers, we deliver flexible, high-quality services tailored to each individual’s goals, values, and aspirations. Join our Dungarvin family and help us make a lasting impact—one person, one voice, one choice at a time.

    View all Dungarvin jobs
    Industry
    Healthcare
    Founded
    1976
    Open roles
    309

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