Clinic Receptionist

Clinic Receptionist

Position Summary

The receptionist is responsible for welcoming patients and visitors and assisting patients, staff or providers with their needs.

Principal Duties

· Learn Athena clinical EMR

· Adhere to clinic/company policies and procedures

· Identify patients and their personal information using their ID, documents or 2 patient identifiers (ex. Name & DOB)

· Welcoming patients/visitors in person or on the telephone

· Optimize patient satisfaction, provider time, and treatment room utilization.

· Ensure patient confidentiality

· Other duties as assigned by management

Essential Skills/Job Requirements

• Familiarity with computer and relevant software applications
• Awareness of general administrative and clerical procedures
• Good interpersonal skills and communication
• Attention to detail
• Ability to multitask
• Able to stand on feet, bend and move through shift

Experience & Education

• High school diploma or equivalent
• 1-3 years’ experience

Physical Requirements

Needs to be able to sit for extended periods, stand and walk occasional, reach and manipulate objects with their hands (like a keyboard).  Have good vision for reading computer screens and be able to hear clearly to answer phone calls; most positions may require lifting light items up to 10 pounds occasionally.