Job Description:
Job Descriptions
Provide technical expertise to support IT infrastructure especially in Cloud Platform support (e.g., Cloud (Azure/AWS/GCP/Terraform/GitHub/Akamai, etc.) and related services (e.g., Business Continuity) throughout the lifecycle of a deal in accordance with contractual obligations, established technical standards that support complex business needs in accordance with ITSM process (Incident, Problem, Change, Configuration, Release and Capacity Management).
• Apply expert technical knowledge to administer one or more technology areas in system design, build and administration, security, performance and availability management.
• A broad understanding of the latest developments in technologies, industry specific issues, competitor and vendor activity and initiatives.
• Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.
• Contribute to quality and productivity improvement projects, providing analysis of information and documentation.
• Understand a customer's complex organizational structure and support processes, with multiple regions, countries, sites, contact points, processes, people, cultures, etc.
• Ability to become proficient in new technologies and business applications.
• Provide training and documentation on area of expertise and new technology.
Requirements
• Bachelor's degree in IT discipline from universities/colleges, or equivalent work experiences.
• 4 ~ 5+ years’ experience within IT operations of infrastructure services support, operations monitoring and end user support.
• Professional certification such as Azure/AWS/GCP/Terraform/GitHub/ Akamai/etc.
• Excellent communication in Japanese at least certified with JLPT Level 1/N1 or BJT J2 (advantage)
• Excellent understanding of ITSM\ITIL processes, preferably ITIL trained.
• Excellent communication and team environment. customer service skills and the ability and desire to work in a collaborative
• Independent and able to work with less or no supervision
• Demonstrated ability to adapt to a changing and work under high pressure environment
• Work flexibly based on business requirement
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
DXC Technology helps global companies modernize IT, optimize data architectures, and ensure security and scalability across public, private, and hybrid clouds. They are trusted by major enterprises and public sector organizations to deploy services that drive new levels of performance, competitiveness, and customer experience.