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    E*Pro Inc

    IT Consulting

    Application support engineer (IVR) - FT perm job

    Pittsburgh, United StatesOn-SiteFull-time6–7 yrs experiencePosted 4w ago
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    Job description

    Application Support, Configurations, installation and Engineering
    Application Support and maintenance and troubleshooting of IVR applications, Voice Portal System, CTI Routing and Call Recording systems.

    •  6-7 yrs of Application Support Experience of Avaya Call Center technology   like IVR, Voice Portal, CTI Routing and Call Recording systems and applications.
    •  Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations
    •  Experience in Maintenance and troubleshooting the Avaya and Genesys Call Routing system
    •  Strong technical, logical, and analytical skills.
    •  Strong team player and cooperative skills.

    Job details are sourced from the employer's original posting.

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    About the company

    E*Pro Inc

    EPro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.

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    Industry
    IT Consulting
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