Successful Client Services Specialist directly assists clients by providing support via email and phone in a professional manner. This role is critical in managing client relations. Must possess excellent communication and listening skills, attention to detail and accuracy are a must.
Key responsibilities:
* Handle customer inquiries, concerns and complaints professionally
* Process data entry and quotes
* Act as liaison between clients and internal departments
* Provide updates on repair status turnaround times
Job details are sourced from the employer's original posting.
Open job postingAbout the company
This company is involved in quality control and inspection of materials, goods in process, and finished goods through routine checks, tests, gaging, and instrument inspections.