Salary: £26,471 per annum (pro-rata if part-time)
Contract type: Permanent
Working pattern: Full-time
Closing date: Friday 16 October 2026
Interview date: To be announced
How to apply: Applications must be submitted using our application form. To download a full job pack and an application form, please visit www.citizensadvice1066.co.uk/getinvolved
Who to contact if you have a query: [email protected]
Help deliver vital support to people facing financial hardship
Citizens Advice 1066 is looking for a Payment Officer to join our Crisis Payments Service, helping ensure emergency financial support reaches local residents quickly, accurately and securely.
This is an excellent opportunity for someone with administration, finance or payments experience who enjoys working with detail, maintaining accurate records and contributing to a service that makes a real difference in the community.
What you'll be doing:
Processing approved crisis payment awards
Maintaining accurate payment records and audit trails
Supporting financial reconciliation activities
Monitoring payment transactions and resolving discrepancies
Following financial controls and fraud prevention procedures
Producing payment and performance reports
Working closely with colleagues to support efficient service delivery
We're looking for someone who:
Has experience in administration, finance, payments or accounts support
Has strong numerical and IT skills, including Excel
Can work accurately and meet deadlines
Has excellent attention to detail
Can handle confidential information appropriately
Enjoys working as part of a team
Is committed to delivering high-quality customer service
What we offer:
31 days annual leave including bank holidays (rising with service). Pro rata for part-time.
Employer pension contribution
Employee wellbeing support
TOIL scheme
Training and development opportunities
A supportive and inclusive workplace
At Citizens Advice 1066, you'll be part of a team helping ensure public funds are used responsibly while supporting people through difficult times.
Please note: We do not accept CVs.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
East Sussex County Council is the local government authority for the administrative county of East Sussex, England.