As a Service Writer at Eastern Truck & Accessories, you will be at the forefront of the automotive industry. We are looking to fill a full time position who will be responsible for operations, profitability, and customer satisfaction. A successful candidate will enhance our reputation by implementing new and different strategies to improve overall business objectives and add value to the customer's experience. You will use your expert knowledge to understand and explain the customer's needs to staff for satisfactory service delivery. Scheduling appointments, processing orders and monitoring delivery are key duties to build and maintain customer relationships.
Key Responsibilities:
-Service Writing Skills
-Making appointments
-Greeting customers
-Counter Sales
-Contacting customers
-Sourcing parts
-Writing estimates
-Communicating customer concerns to technicians
-Controlling inventory
-Ordering
-Collecting payments
-Explaining services to customers
-Customer follow up
-Addressing customer's complaints
-Driving and moving vehicles
-Learning new products and technical information
Qualifications for Service Writer / Inventory Specialist- must be high energy, team driven, and have proven costumer service skills. The ideal candidate is someone with a winning attitude who sees obstacles as opportunities.
Key Requirements:
-Judgment/Decision making skills
-Organized
-Computer skills
-Excellent sales skills
-Promptness
-reliability
-Able to multi task
-Excellent phone skills
-Excellent customer service skills
-Integrity
-Resourcefulness/Initiative
-Enthusiastic/Passionate
-Valid VA driver's license
-Clean driving record with no DUI's
Join the Eastern Truck & Accessories team if you are looking for a phenomenal career as an Inventory Specialist / Service Writer / Purchaser
Check out our Website http://www.etaoffroad.com/
All applications and resumes are kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Eastern Truck & Accessories specializes in providing the best products, installation and service for off road vehicles including lift kits, tires, wheels, steps, lighting and other accessories for Trucks, SUVs, and Jeeps. Eastern has the professional technicians to do the job right, the first time. Family owned and operated, Eastern prides itself in friendly staff, clean work environment, modern storefront, latest shop equipment and employee benefits package. Fun Work Environment Medical & Prescription Coverage Paid Vacation Time Retirement Package Family Run Business