Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 20 hotels owned and managed by Easton’s Group of Hotels, and more in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.
If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.
At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.
About the Hotel
The Westin Toronto Airport is located near YYZ airport, it features a Westin WORKOUT®, heated indoor pool, and dining options like Atmosphere and Crosswind’s Bar and Grill along with an express Starbucks coffee and grab-and-go stand. As part of Easton’s Group of Hotels, our team is deeply involved in community events, valuing the wellbeing of each member as much as our guests.
Benefits
- Health, Vision, and Dental Coverage
- Employee Social Events
- On-Site Parking
- Deferred Profit-Sharing Plan
- RRSP
- Onsite Westin WORKOUT®
- Career Development
- Discounted Associate Meals
- Hotel Discounts at Marriott Properties worldwide
- Education Reimbursement
Job Overview
Prepare beverages and/or serve food for the customer promptly and courteously while maintaining a high level of quality and consistency.
Duties and Responsibilities
- Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.
- Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
- Monitor guest behaviour and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting, alcoholic beverage service is questionable.
- Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
- Set up bar including all liquor, mixers, ice, garnishes, glassware, and supplies. Perform pre-and post-shift side-work (empty/fill ice bins, prepare garnishments, replenish/store snacks, etc.). Requisition of all necessary supplies.
- Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at the close of the shift.
- Obtain, count, and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift.
- Inspect the bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards.
QUALIFICATIONS AND REQUIREMENTS
- Basic reading, writing, and math skills. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.
- Formal bartending training is preferred. Must meet provincial legal age requirements.
- Must speak fluent English.
- This job requires the ability to perform the following:
- Handling, carrying or lifting items weighing up to 50 pounds (barware, carts, boxes, bottles, etc.)
- Remain stationary for extended periods.
- Moving about the bar, lounge, and kitchen
- Bending, stooping, kneeling, lifting
- Other:
- Communication skills are utilized a significant amount of time when interacting with guests and waiting for staff, cooks, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit.
- May be required to work nights, weekends, and/or holidays.
- Smart Serve
WORK AREA: Bar, lounge area, kitchen, and other F&B areas
ACCESSIBILITY & ACCOMODATION
- The Westin Toronto Airport Hotel is committed to an inclusive, accessible recruitment process. Accommodations are available upon request for all stages of the selection process.
- Should you require any accommodations during an interview process, kindly let us know in advance, as we are committed to an inclusive and accessible recruitment process.
