Room Attendant

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

Towne Place Suites By Marriot Thunder Bay is a newly renovated hotel and conveniently situated on Harbour Expressway off of Trans-Canada highway, our all-suite hotel provides access to local attractions such as Intercity Shopping Centre and Thunder Bay International Airport. Fully equipped kitchens, complimentary Wi-Fi and Parking. Free breakfast buffet indoor pool and Fitness Centre.

Benefits and Perks:

• Health, Vision, and Dental Coverage
• Wellness Days
• Employee Social Events
• Onsite Gym/Pool
• On-Site Parking
• Career Development
• Discounted Staff Meals
• Hotel Discounts at Marriott Properties

JOB OVERVIEW

Clean guest rooms and/or other assigned areas in a timely and thorough manner to ensure total guest satisfaction

DUTIES AND RESPONSIBILITIES

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
• Notify supervisor when service is complete so rooms may be sold or occupied.  Report any room unable to be serviced to supervisor according to established procedures.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains security of equipment, keys and supplies issued each day.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS

• Basic reading, writing, and math skills.
• Some housekeeping experience
• Friendly and hospitality focused
• Attention to detail
• Ability to work under pressure in a fast paced, stressful environment
• Organizational skills
• Teamwork
• Problem solving

At Towne Place Suites By Marriot Thunder Bay, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.