Demonstrates competency in computer applications as required for the position such as Word, with a working knowledge of pertinent Meditech and contracted physician office's electronic medical record applications especially scheduling and registration.
Refers patients to physician or nurse if unable to satisfy patient needs/answer questions.
Uses e-mail and telephone to communicate with staff, clinic schedule changes and to keep co-workers and Manager appraised of problems/concerns in the Specialty Clinics.
Working knowledge of release of information forms, insurance changes, and following required hospital protocols when registering patients.
Scheduled endoscopy procedures according to hospital guidelines, maintaining ongoing/open communication with endoscopy nurses.
Maintains awareness of hospital systems and procedures, location of departments, treatment areas and other patient services.
Works efficiently and effectively to ensure that patients are taken care of in a timely manner with demonstrated ability to work independently in a fast paced environment with constant interruptions.
Proper telephone etiquette demonstrated with transfer of calls to appropriate area/personnel. Receives and delivers accurate messages when necessary.
BLS required within 90 days of hire and maintained throughout employment. High school graduate. Previous experience in a medical setting. Minimum of one (1) year experience with patient contact.
Job details are sourced from the employer's original posting.
