Pension Administrator

At Eckler, we know it’s our people who make us great at what we do.

We are growing! We are looking for a talented and hardworking person to join our dedicated team of Pension Administrators. This full-time role will ideally be based in our Toronto or Winnipeg offices. The ideal candidate will have 1–2 years of experience with defined benefit pension administration (preferred but not required) and thrive on providing superior customer service in a dynamic, team-oriented environment.

This posting is for an existing vacancy that we are actively seeking to fill.

Roles and Responsibilities:

• Prepare termination, retirement and death benefit packages for members of defined benefit pension plans
• Prepare authorization of benefit payments
• Reconcile member data including annual member movements, data changes, and contributions
• Review and analyze membership data to ensure accuracy and completeness
• Maintain and update pension plan databases with member information
• Calculate Pension Adjustments (PAs), Pension Adjustment Reversals (PARs), and Past Service Pension
  Adjustments (PSPAs)
• Support the preparation and submission of member statements, reports, and regulatory filings (including to pension authorities and the CRA)
• Provide call and email support to client employers and pension plan members delivering professional and timely service
• Develop and maintain knowledge of pension laws, plan provisions and administration policies applicable for assigned clients
• Research and assist in resolving unique or complex administration issues as they arise
• Contribute to the effective delivery of administration services to assigned clients

What we offer:

• Flexible hybrid work policy
• Collaborative and engaging atmosphere
• Variety in work and ability to evolve and grow your career
• Working with colleagues across Canada and across multiple practice areas
• Opportunities to help build and evolve our practice
• Competitive total rewards package, commensurate with experience
• An entrepreneurial, collegial work environment
• Hybrid work style and dress for your day approach (3 days in office minimum)

What you offer:

• A superior aptitude or focus on handling numerical data
• Process and detail-oriented with a keenness to accuracy on data entry and calculations
• Attention to detail and strong organizational skills
• Proficient in Microsoft Excel and Word, including use of various Excel functions and Word merge
• Excellent customer service and communication skills
• Strong ability to manage competing priorities
• Willingness to take ownership of assigned clients, setting and meeting required deadlines
• A degree or diploma in Mathematics, Statistics, Accounting, Payroll or related field

What would get us super excited!

• 1-2 years of pension administration experience
• Working knowledge of pension legislation
• RPA/CEBS or PPAC designation
• Experience using databases or courses in data management
• Experience with streamlining or automating processes
• Familiarity with actuarial concepts
• Ability to communicate in both French and English is considered an asset

Who we are:

At Eckler, we are driven by our purpose to care and to do right by people so that together we can achieve a brighter, more secure future. It’s just one of the reasons Eckler has been recognized multiple times as one of Canada’s Most Admired Corporate Cultures. Our origins go back to 1927, making us one of Canada’s first actuarial practices. Based in Canada and the Caribbean, we’re a team of committed and highly skilled professionals consulting in the areas of pension, retirement, financial wellness, investment, group benefits, insurance, change management and communication and technology. Owned and operated by its active Principals, the company has earned a reputation for service continuity and high professional standards. Eckler is a founding member of Abelica Global – an international alliance of independent actuarial and consulting firms operating in over 20 countries. 

At Eckler, we value diversity of all types. Our organization is made up of smart, collaborative, and thoughtful people with a wide range of backgrounds, skills, and experiences. We are committed to an inclusive, diverse, and accessible workplace and encourage all interested applicants to submit a cover letter and resume for consideration. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected]. 

Artificial intelligence (AI) tools may be used during the recruitment process to screen or assess applications. All evaluations involving AI are reviewed by in-house recruiters prior to making any final decisions. 

We thank all applicants for their interest, but only those selected for the shortlist will be contacted.

www.eckler.ca