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    EC

    eClerx

    Business Process Outsourcing

    Process Manager

    Mumbai, IndiaOn-SiteFull-timePosted 2w ago
    All eClerx jobs

    Job description

    JOB DESCRIPTION

    • Support Asset Services and Tax teams and platforms, including monitoring and supporting platform operations, exception processing and maintenance.
    • Monitor dependencies across global teams and vendors in multi-region financial operations, ensuring compliance with regulations and internal controls (e.g., audit, risk, and compliance standards).
    • Liaison across Product, Client Services, Asset Services, Tax, Operations and Technology teams.
    • Provide domain knowledge of Asset Servicing, Corporate Actions lifecycle, and Tax Services.
    • Provide hands-on expertise in SQL (advanced querying, troubleshooting) and Python (scripting, automation, analysis).
    • Provide Level 2/3 production & functional support, troubleshooting and resolving production issues across order lifecycle, executions, and post-trade flows.
    • Partner directly with the various teams and vendors to ensure post trade platform & system reliability.
    • Translate business requirements into technical specifications and solutions.
    • Develop, test, and implement system enhancements and fixes.
    • Support SQL and Python-based analysis, automation, and tooling.
    • Contribute to integration efforts across upstream/downstream systems.
    • Operate in a production support environment with tight SLAs, diagnosing issues and documenting/communicating root cause analysis.
    • Conduct data analysis and reconciliation support across trade lifecycle.
    • Identify process inefficiencies and recommend improvements.
    • Experience supporting Asset Services’ operations for Prime Finance or institutional trading businesses is preferred
    • Knowledge of global markets, custody models, and cross-border implications
    • Experience with vendor platforms (e.g., Broadridge, GLOSS, Global One, SwapOne, S&P IMActions, Geneva)
    • Solid understanding of database systems, MSSQL, PL SQL, with experience enhancing & maintaining store procedures
    • DevOps Practices: Experience with DevOps practices and tools for continuous integration, deployment, and monitoring in cloud environments, ensuring efficient and scalable software delivery.
    • Architectural Knowledge: In-depth understanding of architectural principles, design patterns, and microservices architecture, allowing for the design and implementation of robust and scalable solutions

    Nice-to-Have Skills 

    Job details are sourced from the employer's original posting.

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    EC

    About the company

    eClerx

    eClerx provides business process management and data analytics services to clients worldwide.

    View all eClerx jobs
    Industry
    Business Process Outsourcing
    Open roles
    455

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