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    EC

    eClerx

    Business Process Outsourcing

    Process Manager

    Mumbai, IndiaOn-SiteFull-timePosted 4d ago
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    Job description

    Role Overview

    As a Process Manager, you will identify, design, and implement transformation initiatives across Digital Business Operations. You will partner with operations leaders to improve business performance through automation, process optimization, and AI-driven solutions.

    Key Responsibilities

    • Identify automation, process improvement, and digital transformation opportunities.
    • Develop solutions using Python, AI, and automation technologies.
    • Lead projects from ideation through implementation and value realization.
    • Drive continuous improvement initiatives using Lean Six Sigma principles.
    • Present recommendations, project updates, and business impact to senior stakeholders.

    Required Skills

    • Strong proficiency in Python and process automation.
    • Hands-on exposure to Generative AI, Large Language Models (LLMs), and AI tools such as ChatGPT, Claude, Gemini, and Microsoft Copilot.
    • Ability to translate business challenges into scalable automation and AI solutions.
    • Understanding of Lean Six Sigma methodologies (DMAIC/DMADV).
    • Strong analytical, problem-solving, communication, and stakeholder management skills.
    • Proficiency in Excel and PowerPoint.

    Job details are sourced from the employer's original posting.

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    EC

    About the company

    eClerx

    eClerx provides business process management and data analytics services to clients worldwide.

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    Industry
    Business Process Outsourcing
    Open roles
    530

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