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Account Manager – Healthcare Communications | Mumbai
Location: Mumbai
Experience: 4+ years
Function: Healthcare / Communications / Public Relations
About the Role
We are looking for an experienced Account Manager to join our Healthcare Communications team in Mumbai. The role will involve managing day-to-day client relationships, driving strategic and executional communication mandates, and working closely with internal teams to deliver high-quality healthcare communications programs.
The ideal candidate will have strong agency experience, excellent client servicing skills, and a good understanding of the healthcare and life sciences ecosystem.
Key Responsibilities
- Manage day-to-day relationships with clients and act as a key point of contact across assigned accounts.
- Develop and execute integrated communications programs across media relations, thought leadership, content, digital and influencer initiatives.
- Translate client briefs into clear, actionable plans and ensure timely execution across teams.
- Build strong relationships with journalists, influencers, healthcare professionals and other relevant stakeholders.
- Draft and oversee press releases, media pitches, briefing documents, leadership content, articles, talking points and other communication materials.
- Drive proactive media engagement and identify opportunities to strengthen client visibility and reputation.
- Support the development of communication strategies, campaign plans and new business proposals.
- Manage multiple projects simultaneously, ensuring timelines, budgets and quality standards are met.
- Work closely with senior team members to develop insights, messaging and narratives for healthcare and corporate mandates.
- Mentor and guide junior team members and support effective team collaboration.
- Track campaign performance and prepare regular reports, coverage analyses and client updates.
What We’re Looking For
- 4+ years of experience in PR, communications, corporate communications or healthcare communications, preferably within an agency environment.
- Prior experience working on healthcare, pharma, health-tech, medical devices, wellness or life sciences accounts will be strongly preferred.
- Strong media relations and content development skills.
- Excellent written and verbal communication skills.
- Strong client servicing and stakeholder management capabilities.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Good understanding of the healthcare media and communications landscape.
- Strong strategic thinking combined with hands-on execution skills.
- Experience in managing and mentoring junior team members.
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
