Edenred+ Rollout transformation lead

CONTEXT

The Edenred+ Rollout Transformation Lead will be responsible for driving successful transformation in Business Unit (BU) and adoption during rollout phases of Edenred+ ecosystem.

The core mission is to ensure that each BU:

• Successfully adopts the new solution and ways of working

• Achieves operational readiness at go-live

• Reaches sustainable autonomy post-rollout

We are addressed both mature and early markets, and big bang and phased rollout depending on the scope

YOUR ROLE

He/she will be in charge of: 

Lead BU Transformation during Rollout: 

• Lead transformation activities across assigned BUs during rollout phases

• Orchestrate all change levers: stakeholder alignment, communication, training, and adoption

• Define and execute structured transformation plans, including: 
  - Sponsorship & stakeholder engagement strategy
  - Communication & engagement roadmap
  - Resistance anticipation and mitigation actions

• Ensure consistency of transformation objectives while enabling local relevance

Conduct Change Impact & Adoption Analysis

• Conduct change impact assessments and translate them into actionable plans

• Ensure impacts are addressed through learning paths, operating model clarification, playbook usage

• Contribute to As-Is / To-Be process clarification and simplification

Guide and support BU in the implementation of Target Operating Model

• explain the operating model, ensure clarity in roles & responsibilities, ways of working 

• support the implementation and adjust training plan and skilling up plan accordingly

Lead Capability Building & Readiness

• Ensure effective execution of training and upskilling initiatives

• Validate BU readiness for go-live through defined criteria

• Support post-go-live reinforcement to secure sustainable adoption and performance

• Collaborate with L&D and local teams to optimize learning approaches

Drive Standardization & Playbook Adoption

• Promote the use of central playbooks, frameworks, and standards across BUs

• Balance global standardization with local adaptation needs 

• Continuously improve playbook content based on field feedback and needs

• Reduce dependency on central teams by building BU self-sufficiency

YOUR PROFILE

You have at least 5 years of experience in a similar function, or in transformation, change management, or rollout delivery, Consulting, program delivery, or complex project environments. You are used to work in a multi-country environment.

You are graduated from a Master in Business, Management, Engineering, or related field. 

Additional certifications in change management, project management, or process excellence are a plus.

You have demonstrated

• Structured, rigorous and pragmatic approach 

• Strong facilitation & communication skills 

• Ability to simplify and standardize information 

• Experience in multi-country environment 

• Knowledge of Agile / Safe methodology

Languages required: fluent in English (mandatory), Spanish is a plus