Patient Coordinator

Are you a person that is passionate about professionalism, beauty and hospitality? Then Skn Bar Rx would love to build a relationship with you! We are looking for enthusiastic, self-motivating, fun, and caring people to help to provide meaningful experiences for our patients. Skn Bar Rx is looking for a Patient Coordinator to support the retail store and medical spa at of our Pewaukee location.

Responsibilities:

• Conduct retail store operations such as opening or closing the location and scheduling reservations.
• Help to promote the location and team members via social media.
• Assist to achieve set service and retail sales goals.
• Assist with inventory, laundry and other operational tasks.
• Maintain product knowledge of our retail products.

Qualifications:

• Two years’ experience in the Medi-spa or beauty industry.
• Experience with inventory management/control
• Exceptional customer interaction skills
• Self-motivated and proactive with excellent organizational skills
• Proficiency in social media marketing (TikTok, Instagram, Facebook, etc.)
• Experience using Microsoft Office 365.
• Prior experience with Zenoti is a plus, but not required.
• Must be available to work nights and weekends
• Must be open to driving to both SKN Bar locations (based on the needs of the business)

Required Technical Skills, Education, Experience, Training and/or Credentials:
To perform this job, team member must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
1. Excellent verbal and written communication skills.
2. Excellent organizational skills and attention to detail.
Required Competencies:
1. Guest Focus – focuses on the guest experience and needs, anticipates needs and responds timely. Goes above and beyond basic service expectations to meet guest needs.
2. Sales Focus – anticipates guest needs based off history and key indicators.
Work Environment and Physical Requirements:
1. Includes working in a fast-paced, guest-facing environment.
2. Ability to lift up to 50 pounds