Job Description:
Title: Bilingual Facilitator (Spanish)
Classification: Non-Exempt
Salary: $52,000/year
Scope of Position
The Workshop Facilitator maintains a classroom environment conducive to learning by using positive, professional behavior and adult learning methods. This role delivers workshops across the PA CareerLink® Philadelphia system in both in-person and virtual formats, ensuring services are accessible to customers from all workforce programs and audiences. The position supports the use of virtual learning tools, platforms, and the PHL Career Portal to enhance customer engagement and access to resources. The Workshop Facilitator also supports the Special Projects Team with instructional-specific requests and provides direct assistance to job seekers with resume writing, resume creation, and resume development support.
Essential Functions
- Create and maintain a structured learning environment that promotes quality interaction, clear expectations, and participant accountability aligned with PA CareerLink® program needs
- Recognize and respond to diverse learning styles and individual strengths to support effective instruction and engagement
- Implement quality instructional practices by:
- Delivering workshops in virtual, in-person, and blended formats
- Using varied instructional methods, materials, and activities to maintain engagement
- Facilitating active learning experiences
- Balancing individual and group learning needs
- Delivering multiple workshops per day as scheduled (typically 4 daily)
- Model professional behavior and communication by:
- Demonstrating positive, respectful, and professional interactions with clients, staff, and community partners
- Using clear and appropriate written and verbal communication
- Applying cultural competence and inclusive language in all interactions
- Maintaining professionalism in all situations
- Ensure compliance with System-Wide policies, procedures, and expectations by:
- Accurately documenting all services in CWDS and required reporting systems on a daily basis
- Collaborating effectively with staff and clients
- Supporting project management activities and continuous improvement efforts
- Maintaining flexibility to support program needs and initiatives
- Be flexible with assignments
- Perform other duties and special projects as assigned
Education and Experience Requirements
- Experience in training, education or career development
- Able to interact with a wide variety of individuals and demonstrate a positive professional attitude
- Experience in a team-oriented environment
- Bachelor’s Degree in business, education, training, human resources, liberal arts, or related area is preferred
- Experience in teaching computer and technology skills is preferred
- Must be comfortable teaching in physical and virtual classroom environments.
- Must have strong knowledge of the Microsoft Office Suite of Products
- Must be fluent in English and Spanish (speaking, reading and writing)
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
