Job Description:
Title: WIOA Career Advisor (Career Services)
Classification: Non-Exempt
Scope of Position: Provide excellent customer-centered services to provide career support in all areas related to gaining and/or retaining employment, training, and career advancement.
Essential Functions:
- Build a professional one-on-one working relationship with customers to aid in the introduction of SLATE services, workshops, partners, and training opportunities
- Assist customers in registration, job search preparation, workshop registration, and resumes using jobs.mo.gov website
- Accurately review, evaluate, and complete required documentation for WIOA registration eligibility
- Complete necessary WIOA data entry requirements in jobs.mo.gov
- Maintain participant files in accordance with state and local regulations
- Provide follow-up activities, ensuring positive outcomes and goals are being met according to program guidelines
- Provide “staff-assisted job search” services in the form of career guidance, job leads, and current labor market information
- Work closely with and refer participants to the Business Services Team for employment opportunities
- Be knowledgeable of area resources to assist customers with barriers
- Educate job seekers about local Labor Market Information (LMI) related to career pathways
- Provide financial literacy guidance related to wages and participants’ career goals
- Manage a caseload of a maximum of 80 new job seekers per year plus participants in 12 months follow-up
- Create and maintain an Individual Employment Plan (IEP) for job seekers
- Assess participants’ existing skills, aptitudes, and goals
- Collaborate with Case Manager to identify and remediate participants’ barriers to success
- Maintain case notes following local policies in the system of record
- Guide participants through mandatory assessments and the career exploration process to evaluate occupational training opportunities
- Ensure participants are aware of and participate in hiring events
- Provide follow-up services to participants for 12 months after exit
- Other opportunities as available.
Education and Experience Requirements:
- Bachelor’s degree in business, education, human services or a related field with a minimum of 3 years of experience in the workforce development field
- Experience in providing career development assistance
- Previous case management experience
- Must have notable experience in team-oriented environment
- Should be able to converse with a wide range of clients and professionals while demonstrating a positive professional attitude
- Knowledge and understanding of the Workforce Innovation and Opportunity Act
- Bilingual in Spanish a plus
- Proficient in Microsoft Office applications
- Valid Driver’s License
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
