Career Specialist

Job Description:

Title: Career Specialist
Classification: Non-Exempt

Salary: $50,000
Scope of Position
Build relationships with community-based organizations to develop appropriate strategies to connect jobseekers to available opportunities; provide assistance as needed
Provide customer-centered services designed to enhance workforce development activities and service strategies for jobseekers
Keep a flexible schedule to meet customer and community partner’s needs
Services may be offered in person or virtually depending on customer and community partner’s needs
Essential Functions
Answer questions in a computer lab setting including Career Resource Center
Maintain current knowledge of state policies, local guidelines and regulations
Disseminate information on available job opportunities to community-based organizations and jobseekers
Communicate with direct supervisor to resolve problems
Coordinate activities with central hub; assist in recruitment activities, coordinate with hub BST in placement activities
Increase program awareness and participation through outreach at various partner locations through workshops, and open office hours
Meet performance reporting criteria on a weekly, monthly and annual basis, as established by leadership
Implement processes to identify jobseekers, and connect unemployed and long-term unemployed individuals to employment, identify barriers, and training opportunities that may be needed
Assist clients in registering in PA CareerLink® system of record
Identify and develop partnerships with agencies we currently do not work with in partnership with Outreach & Business Service Manager
Participate in community functions and serve as a representative of CareerLink
Document all participant contacts and activities in Commonwealth system of record to include case notes, services provided and post-placement follow-up contacts
Participate in meetings associated with outreach
Provide career guidance to assist jobseekers in making and carrying out career decisions for success in the labor market; identify suitability for and/or barriers to employment/training
Provide current labor market information to jobseekers
Assist with directing and registering clients with steps to get enrolled into PA CareerLink® services through appropriate program referrals to increase program enrollments
Provide follow-up activities according to program guidelines
Provide information to jobseekers, individually and in group sessions, about PA CareerLink® services and the services of other agencies and organizations electronically
Provide assistance to jobseekers
Provide reports as requested by management
Other opportunities as available
Education and Experience Requirements
Experience in business, sales or training
Interpersonal skills
Experience in a team-oriented environment
Bachelor's degree or related experience
Experience working with unemployed, underemployed, displaced workers, ex-offenders, veterans, individuals with barriers, or other economically-disadvantaged populations
Ability to prioritize tasks and document all aspects of services provided
Demonstrated communication, analytical and interpersonal skills
Knowledge of Microsoft Office programs
Valid Driver’s License, automobile and clean driving record required
Ability to maintain flexibility as needs of contract or contractor require
Must be willing to work evening and weekend hours
Bilingual (English/Spanish) is preferred

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.