レジデンスアドバイザー

• Seniority level: Associate
• Job category: Operations

レジデンス・アドバイザー｜EF東京校

Residence Advisor | EF International Language Campus Tokyo

ポジション概要 / About the Role

EFでは、「教育を通じて世界をひらく」というミッションのもと、世界中から集まる学生に語学学習だけでなく、異文化交流や国際的な経験を提供しています。

EF Tokyoでは、学生寮に住みながら、海外から来る学生たちの快適で安心な滞在をサポートするResidence Advisorを募集しています。

このポジションでは、学生のチェックイン・チェックアウト、寮内の環境管理、学生向けオリエンテーションやアクティビティの実施、日常的な学生サポートなどを担当します。

学生と日常的に交流しながら、さまざまな国や文化に触れ、国際的な環境で実践的な経験を積むことができるポジションです。

本ポジションはオンサイト・Live-in形式で、活動期間中の滞在先としてEF学生寮の居室を無償で提供します。

主な業務内容 / Key Responsibilities

学生の受け入れ・チェックイン / Welcome & Check-in

• 新規入居学生を迎え入れ、チェックイン・チェックアウトをサポート
• 新規入居者向けのオリエンテーションおよび施設案内の実施
• 学生が安心して新しい環境で生活を始められるようサポート
• 週末の到着対応など、学生の入居スケジュールに合わせたサポート

寮内の環境管理 / Residence & Room Checks

• 新規入居学生の到着前に、部屋・ベッド・共用スペースの状態を確認
• 定期的な各部屋の巡回・点検
• 寮のルールが守られているか、施設が適切な状態に保たれているかを確認
• 寮内の備品・消耗品の管理および補充
• 問題や修繕が必要な事項をResidence Coordinatorへ報告

学生サポート・安全管理 / Student Support & Safeguarding

• 学生が快適かつ安全に生活できるよう、日常的なサポートを提供
• 学生からの相談や寮生活上の問題への初期対応
• 未成年学生の門限確認
• 必要に応じてResidence CoordinatorやAccommodation Managerへエスカレーション
• 緊急時や時間外の問題発生時に、オンコールで対応

アクティビティ・コミュニティづくり / Activities & Community

• 週1回程度の学生向けアクティビティの企画・運営
• 学生同士が交流できる機会やコミュニティづくりをサポート
• 学生との日常的なコミュニケーションを通じて、EFでの滞在をより充実したものにする
• 必要に応じて学生の市内観光やイベント参加などをサポート

チームワーク / Teamwork

• Residence Coordinator、Accommodation Managerをはじめとする学校スタッフとの連携
• 学生に関する情報や問題を適切かつタイムリーに共有
• 明るく前向きなコミュニケーションを通じて、学生・スタッフとの良好な関係を構築

応募条件 / Skills & Qualifications

• 日本語・英語での日常会話が可能な方
• 学生やスタッフと明るくフレンドリーにコミュニケーションできる方
• 責任感を持って業務に取り組める方
• 問題が発生した際にも、冷静かつ前向きに対応できる方
• 主体的に行動できる、“can-do” attitudeをお持ちの方
• 国際的・多文化な環境で働くことに興味がある方
• 日本在住の方、またはすでに日本で生活基盤がある方

海外での生活・就学・就業経験がある方は歓迎します。

その他の言語を話せる方も歓迎します。

募集条件 / Position Details

• Position: Residence Advisor 
• Work Style: On-site / Live-in 
• Employment Type: Full-time or Part-time 
• Compensation: Unpaid 
• Accommodation: 期間中、EF学生寮の居室を無償提供
• Visa Sponsorship: Not provided / Not required
• Relocation Support: Not provided 

※本ポジションは、指定された活動・業務への参加と、活動期間中のEF学生寮の居室提供を組み合わせたLive-in形式のポジションです。

EFで働く魅力 / What EF Offers

• EF学生寮の居室を無償提供
• 世界中から集まる学生との国際交流
• 多文化な環境での実践的な経験
• EFプログラムのスタッフ・スタッフの友人・家族向け割引
• EF Helloなどの語学学習ツールの利用機会
• EFのグローバルネットワークを通じたキャリア機会
• その他、EFならではのさまざまな特典

EF Education Firstについて

EFは「教育を通じて世界をひらく」というミッションのもと、1965年の創業以来、何百万人もの人々に海外体験や異文化理解の機会を提供してきました。語学教育、留学、文化交流、アカデミックプログラムを通じて、人々の可能性を広げるサポートを行っています。

現在、EFは世界50か国以上に拠点を持ち、多様なバックグラウンドを持つメンバーが共通の目的のもと働いています。私たちは多様性を尊重し、一人ひとりの個性が活かされる環境づくりを大切にしています。

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About the Role

At EF, we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of students discover new places, experience different cultures, and gain new perspectives through language learning, international education, and cultural exchange.

EF Tokyo is looking for a friendly and dynamic Residence Advisor to live on-site at our student residence and support international students throughout their stay.

As a Residence Advisor, you will play an important role in creating a safe, welcoming, and enjoyable environment for students from around the world. You will support students with their daily life at the residence, help them settle into their new environment, and create opportunities for students to connect with one another.

This is a great opportunity for someone who enjoys meeting people from different cultures, is responsible and approachable, and would like to gain hands-on experience in a truly international environment.

This is an on-site, live-in position, with a room at an EF student residence provided free of charge for the duration of the assignment.

Key Responsibilities

Welcome & Check-in

• Prepare rooms and beds to ensure they are clean and ready for arriving students. 
• Welcome new students and support check-in and check-out procedures. 
• Provide orientation and a walkthrough of the residence and its facilities. 
• Support weekend arrivals and remain available until all scheduled students have arrived. 
• Help students settle into their new environment and feel comfortable in their new home. 

Residence & Room Checks

• Conduct regular room checks to ensure students are following residence rules. 
• Check that rooms and facilities are maintained in good condition. 
• Manage and replenish residence supplies as required. 
• Identify and report maintenance, safety, or other issues to the Residence Coordinator. 
• Help maintain a clean, safe, and welcoming residence environment. 

Student Support & Safeguarding

• Provide day-to-day support to students living in the residence.  
• Respond to student questions and concerns and provide appropriate initial support. 
• Conduct curfew checks for students who are minors. 
• Escalate concerns or incidents to the Residence Coordinator or Accommodation Manager when required. 
• Be available to respond to urgent or after-hours issues as part of the residence support arrangement. 

Activities & Community Engagement

• Organize and lead one student activity per week. 
• Create opportunities for students to meet, socialize, and build connections. 
• Engage with students in their daily lives and help make their EF experience memorable. 
• Support students with local activities, events, or outings when required. 

Teamwork

• Work closely with the Residence Coordinator and Accommodation Manager. 
• Communicate student concerns, incidents, and relevant information clearly and promptly. 
• Build positive relationships with students and colleagues through friendly and respectful communication. 
• Support other reasonable tasks as assigned by the Residence Coordinator or Accommodation Manager. 

What We’re Looking For

• Conversational proficiency in both Japanese and English.  
• Friendly, approachable, and comfortable communicating with students from diverse cultural backgrounds. 
• Responsible and reliable, with a strong sense of ownership. 
• Able to remain calm and positive when dealing with challenges or unexpected situations. 
• A proactive “can-do” attitude and willingness to take initiative. 
• Interest in working and interacting in an international and multicultural environment. 
• Currently living in Japan or already established in Japan. 

Experience living, studying, or working abroad is a plus.

Additional language skills are also welcome.

Position Details

• Position: Residence Advisor 
• Work Style: On-site / Live-in 
• Employment Type: Full-time or Part-time 
• Compensation: Unpaid 
• Accommodation: A room at an EF student residence is provided free of charge for the duration of the assignment. 
• Visa Sponsorship: Not provided / Not required
• Relocation Support: Not provided 

This is a live-in position where accommodation is provided in connection with the Residence Advisor duties and responsibilities.

What EF Offers

• Free accommodation at an EF student residence for the duration of the assignment 
• The opportunity to live alongside students from around the world 
• Hands-on experience in a multicultural and international environment 
• Staff discounts on EF programs for you, your friends, and your family 
• Access to EF Hello, our premium language learning app 
• Opportunities to connect with EF colleagues and students from around the world 
• And much more! 

About EF Education First

At EF, we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves.

Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education.

Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and is committed to inclusion and belonging.

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.

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