Program Coordinator

Do you dream of making an impact? Cultural Care Au Pair is looking for a Program Coordinator based in our Medellín office to grow the Colombian market to help us achieve our goal of being the largest and most trusted au pair program in the world.

Hitting your goals at Cultural Care means you play an important role in making the world a more welcoming, understanding, and open place.

Our cultural exchange program builds global families by bringing together au pairs with American host families—providing meaningful childcare for families, an unforgettable year in the U.S.A. for au pairs, and a culturally enriching experience for both parties.

This is a role for someone who thrives on hitting targets, because every approval and match means another au pair gets a life-changing experience in the U.S.

In this role, you will report to the Country Product Manager. We are searching for someone who is passionate about cultural exchange, displays a great deal of responsibility and autonomy, is very sales-driven, and has excellent communication skills, both in-person and on the phone.

What you will do:

• Grow the Colombian market in your assigned region, taking ownership of sales in your region, to reach sales targets
• Build awareness for the program and drive new leads by working with schools, universities, job centers, fairs, and other local institutions
• Drive sales on the phone by responding to the needs of the customer
• Recruit, screen, and coach potential au pairs while providing excellent customer service
• Organize and attend promotional events
• Collaborate with our local au pair community to help achieve goals

Who you are:

Personal qualifications:

• You are passionate about cultural exchange and highly motivated to hit and exceed targets
• You love connecting with people over the phone and in-person to understand their needs and so that you can successfully pitch our program
• You are a team player who brings a positive attitude and "nothing is impossible" spirit to the team
• You have an entrepreneurial spirit, taking ownership of your ideas and making them happen
• You have good time management skills that allow you to handle multiple priorities while paying attention to the details and delivering on your goals

• You love being a part of a supportive team that has fun while hitting goals

Professional Requirements:

• Bachelor’s Degree

• 1+ years of sales experience with a record of hitting sales targets

• At least 6 months of experience living abroad, preferred

• Proven capability with both phone sales and in-person sales

• Full proficiency in Spanish and English

• Exceptional presentation and public speaking skills

What we offer

• An international and dynamic environment with a start-up vibe

• Base salary + bonus potential

• Regular training sessions, team events, kick-offs and get-togethers

• The ability to expand your international network through our monthly professional development opportunities with colleagues from around the world.

• Opportunities to travel internationally, e.g. Staff exchanges to our US or European Markets for your professional development

• Discounts on EF programs

• And many more...

If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

Please submit your application, including your CV and cover letter in English.

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