Operational resilience and Outsourcing manager

General Info

Department: COO of EFG Bank (Monaco)

Work time Percentage: 100%

Location: Monaco

Our Company

EFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice. 

EFG Bank (Monaco) is committed to providing an equitable and inclusive working environment that is founded on the principle of mutual respect. Joining our team means experiencing a supportive environment, where your contributions are valued and recognised. We strongly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation.

Our Purpose and Mission

Empowering entrepreneurial minds to create value – today and for the future.

We are a private bank, offering personalised solutions on a global scale to private and institutional clients. Our sustainable success is based on our talents and on how we partner with our clients and communities to create lasting value.

Job Description

As the Operational resilience and Outsourcing Manager based in Monaco, you will be responsible for overseeing COO activities, including leading projects, ensuring outsourcing oversight and performing business risk management (BRM). The Operational resilience and Outsourcing manager will report directly to EFG BANK (Monaco).

The main tasks of the Operational resilience and Outsourcing manager – COO area:

• Direct and oversee internal and external outsourcing providers and ICT vendors, ensuring full compliance with EEA regulatory requirements, including DORA; act as the designated outsourcing manager for all third-party and intra-group contracts within the Bank.
• He/she is accountable for the design, implementation and development of a comprehensive and robust risk and control framework within the Chief Operating Officer (COO) function in Monaco aligned with Group standards.
• identify the key risks associated to the COO processes and design the required mitigating controls, ensuring adherence to internal regulations, regulatory requirements and industry best practices.
• Analyze root causes of operational risk incidents and identify corrective measures
• Monitor and assess the effectiveness of Business Continuity Management (BCM).
• Lead or contribute to strategic and regulatory projects impacting EFG Bank (Monaco), acting as the key contact person for group-wide initiatives.

Skills and experience

The Operational resilience and Outsourcing manager will demonstrate the following skills and competencies:

• Minimum five years of professional experience, ideally within a financial institution; experience with project management is a strong advantage.
• Strong team player with outstanding communication skills in French and English (both verbal and written).
• Excellent organizational skills and the ability to consistently meet deadlines.
• Motivated, flexible, and well-organized.

• Pragmatic, solution-oriented, and willing to take initiative in a fast-paced environment.

Our Values

• Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement
• Hands-on: Being proactive to rapidly deliver high-quality results
• Passionate: Being committed and striving for excellence
• Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset

• Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.

Application

Please ensure to attach a cover letter to your CV when filling the application.