Salesforce Technico-Functional Lead

We are seeking an experienced and hands-on Salesforce Technico-Functional Lead who combines strong technical expertise with functional consulting and project leadership capabilities. In this role, you will act as a trusted advisor to clients, bridging business needs with technical execution to deliver impactful Salesforce solutions that enhance operational efficiency. This is a hands-on lead role; you must be comfortable engaging directly with customers to gather requirements, designing scalable solutions, and remaining actively involved in implementation activities.

Qualifications & Skills

• Arabic Speaker is a plus.
• Minimum of 7+ years of experience in Salesforce consulting and project management.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proficient in Apex, Visualforce, Lightning components, and Salesforce data management tools.
• Salesforce Certified Administrator is required; Platform Developer, or Sales/Service Cloud Consultant certifications are preferred.
• Excellent English communication skills are required; proficiency in Arabic is a plus.
• Proven experience in both functional and technical roles and open to travel on a mission basis.

Core Responsibilities

Stakeholder & Business Management

• Collaborate with business stakeholders to gather and analyze requirements, ensuring a deep understanding of business processes.
• Act as a liaison between technical teams and business stakeholders, ensuring clear communication regarding project status and timelines.
• Create and maintain documentation for customizations and configurations, and conduct training sessions for users and administrators.

Team Leadership & Project Delivery

• Lead end-to-end project delivery while staying up to date with Salesforce releases and recommending enhancements.
• Develop and execute test plans to ensure the integrity and quality of solutions, debugging and resolving issues as they arise.
• Provide ongoing support and implement enhancements to optimize Salesforce usage across the organization.

Technical Execution & Implementation

• Design scalable and efficient Salesforce solutions, including data models, user interfaces, and integrations.
• Implement integrations between Salesforce and other systems using REST/SOAP APIs, middleware, and ETL tools.