Arrow Electronics (NYSE: ARW) is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow serves as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network of more than 460 locations serving over 85 countries. A Fortune 150 company with over 21,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. Arrow provides specialized services and expertise across the product life cycle. Arrow Enterprise Computing Solutions (ECS), a division of Arrow Electronics, provides partner customers with digital solutions.
CloudHealth customers drive their cloud operations with decisions based on CloudHealth data. When that data is missing or in question, they are unable to move forward with their critical business workflows. As a CloudHealth Technical Support Engineer, your primary mission is to ensure customers are unblocked in their ability to consume CloudHealth data. In the process, you must also enroll and enable customers in understanding how data flows through to them and help them optimize their use of features in the platform.
The successful candidate will marry the ability to solve complex customer support issues with outstanding customer service. Ideally, the successful candidate will possess a strong technical background with experience in supporting cloud computing products, services, and solutions.
PRINCIPAL ACCOUNTABILITIES
Responsible for solving complex Finops data issues presented by customers of our industry-leading cloud cost management SaaS solution.
REQUIREMENTS
PREFERRED SKILLS
Job details are sourced from the employer's original posting.
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eInfochips is a product engineering and software R&D services company with over 20+ years of experience, 500+ product developments, and 40M+ deployments in over 130 countries. Today, 60% of our revenues come from Fortune 500 companies and 80% from solutions around connected devices. Founded in 1994, our work culture is built over years of experience in providing innovative solutions to our clients and our indomitable spirit to excel in all aspects of our engagement, we call it - “Passioneering” We believe that our success lies upon the skills and quality of our people we work with. Today, we are geographically spread with 1800+ employees, 10 design centers and offices in India, Japan and the USA.