Key Account Manager

Job Description

Create partnerships that drive growth and better living experiences.

With strong brands, a unique heritage, and a reputation for taste, care and wellbeing that is second to none, sales here is not a hard sell. That doesn’t prevent us from striving to be better tomorrow than we are today, so we continue to innovate, to be even more competitive and build our business around our customers. Which makes this an exciting opportunity to join us at the forefront of shaping living for the better.

About the Role

As a Key Account Manager, you will lead and develop strategic partnerships with major electrical retail customers. You will be responsible for delivering sustainable growth, maximizing category performance, and creating joint business plans that generate value for both Electrolux and its customers.

A Typical Day

You will build trusted relationships with key decision-makers, identify growth opportunities, negotiate annual agreements, and drive commercial execution. Working closely with Sales Operations & Demand Planning, Marketing, Product Line Management and After Sales teams, you will align business objectives, optimize performance, and ensure a seamless customer experience. Leveraging market insights, promotions, pricing strategies, category management initiatives, events and campaigns, you will create winning customer propositions and deliver profitable growth.

Key Responsibilities

• Own and develop relationships with assigned key retail accounts.
• Lead Joint Business Planning and annual negotiation processes.
• Deliver sales, profitability, market share, and growth targets.
• Identify business opportunities through data analysis and customer insights.
• Coordinate cross-functional initiatives to support effective execution and customer satisfaction.
• Monitor competitive activity and recommend appropriate commercial actions.
• Support the implementation of promotions, product launches, and category initiatives.

Who You Are

• Commercially driven with strong business acumen.
• Strong relationship-building and negotiation skills.
• Data-oriented, with the ability to translate insights into actionable recommendations.
• Collaborative team player who can effectively influence stakeholders across functions.
• Resilient, proactive, and results-oriented.
• Customer-focused, with a commitment to continuous improvement.

Education & Experience

• Proven track record in Key Account Management, Sales, or Commercial roles, preferably within the consumer electronics industry or a comparable sector.
• Demonstrated experience in managing major retail accounts and negotiating and executing annual business agreements.
• Bachelor's degree in Business Administration, Economics, Marketing, or a related field.
• Strong analytical capabilities, with the ability to translate data into actionable business insights.
• Excellent presentation, communication, and stakeholder management skills.
• Fluency in Greek and English, both written and spoken.

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.