Sales Development Representative (SDR)

🏢 Department: Sales Development
👥 Team: Head of Sales Development & Lead Generation department
📍 Location: Remote
⏳ Employment Type: Full-time

Who we are?

Eleken is a product design partner for SaaS companies. We work on a subscription-based model, giving clients a fast, stable, experienced UI/UX design team that integrates into their workflow.

Who we're looking for?

Someone who can both find the right companies  — reading the signals that tell you a SaaS product needs design help right now.

And reaching out to leads, starting a conversation, discovering the pain points and asking the one question that makes them tell you what's actually broken. By the time you hand a lead to a Business Development Manager, you should know what hurts and how UI/UX design could help them resolve the pain. 

You'll work alongside Kateryna Kruhlova and a team of experienced lead generation specialists, inside a department that already has defined ICPs, clear KPIs and a transparent pipeline.

What you'll do:

Finding the right companies

— Research and identify potential leads using LinkedIn Sales Navigator, Clay, Claude and other AI tools, job boards and company websites
— Read the signals that a company needs design help: hiring for design roles, a recent raise, a rebrand, a product launch, a framework migration
— Qualify against our ICP before anyone spends time on a call

Starting and holding the conversation

— Write first messages on LinkedIn and email that read like a person wrote them
— Keep the conversation going after the first reply — ask the questions that surface what's actually wrong with their product or their design process
— Work out who you're really talking to, and whether that person can decide anything
— Handle the usual objections in writing — "we have an in-house designer", "not right now", "just send me your rates" — without pushing for a call too early
— Book discovery calls for Business Development Managers, and hand them a lead with context: what hurts, who decides, what they've already tried

Required skills:

— 1+ year of hands-on B2B lead generation experience, preferably in IT, product design or SaaS
— Experience taking a lead from the first reply through to a booked call  

— Comfortable asking diagnostic questions in writing, and patient enough to let a conversation run over several exchanges
— Strong understanding of ICP and the lead qualification process
— Able to recognise when a lead isn't a fit and say so, rather than booking a call to hit a number
— Ability to write creative, personalised, compelling outreach for both LinkedIn and email
— Strong written English (B2+)
— Experience working to KPIs and improving messaging performance on the evidence
— Solid experience with LinkedIn Sales Navigator, Apollo or similar
— You use AI for research, personalisation and speed — not to write the message for you. 

Would be a plus

— Hands-on experience with automation tools (Closely, Clay, Lusha, Sendspark)
— A well-developed LinkedIn profile, or experience building and growing one

What you can expect:

— Mature processes: defined ICPs, clear KPIs, an organised workflow and a transparent bonus system
— Real autonomy: your hypotheses, your messaging style and your judgement on who's worth pursuing all matter
— A supportive team: direct communication, realistic expectations, fast feedback
— Professional growth: access to analytics, room to experiment, a data-driven approach
— Where this leads: our Account Managers and Business Development Managers came up through this team. If you eventually want to own conversations end to end, this is the route.

For you:

💸 Salary: discussed individually and depends on your experience and skills
⏰ Flexible working hours
🏝️ Paid vacation and sick leave
💯 Fully remote
💼 Co-working space compensation
✍️ Accounting support
🛍️ Employee referral bonus
🎓 Internal educational activities
📚 Reading club and corporate library

Interview stages:

➡️ Interview with our Talent Acquisition Specialist
➡️ Test task — a short written exercise: you'll get a real prospect replies and write the next messages, then explain why you wrote it that way
➡️ Interview with Head of Sales Development — a deeper conversation about your experience
➡️ Offer

Want to learn more about our company or see our work?

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