ABOUT PROJECT
The project focuses on a web portal designed to automate insurance processes within the healthcare domain. The product is a large, long-term solution with complex functionality and processes, where the InfoDev specialist will support clear, structured, and up-to-date product and technical documentation.
REQUIREMENTS
- 3+ years of relevant work experience
- Understanding the software documentation specifics
- Deep knowledge of software terminology
- Knowledge of technical documentation development methodology (DDLC) and its interdependence with SDLC
- Experience in setting up documentation processes
- Proven experience in updating documentation according to the existing templates
- Solid experience in creating documentation and templates (if needed) from scratch
- Proven experience in UX writing
- Advanced level of English
RESPONSIBILITIES
- Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff
- Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff
- Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
- Communicate the status of documentation tasks in progress to ensure timely delivery
- Interview subject matter experts to obtain ongoing details on the projects
- Create documentation templates for various document outputs
- Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems
- Take active (or passive) part in competence development events of IDO
- Take part in coaching and mentoring of the junior staff
WHAT YOU WILL GET WITH ELEKS
- Close cooperation with a customer
- Challenging tasks
- Competence development
- Team of professionals
- Dynamic environment with a low level of bureaucracy
