Trainee Quality Co-ordinator

Overview

Element is looking for an organised, motivated, and detail-oriented Trainee Quality Coordinator to support its Product Europe UK testing business.

This is an opportunity for someone who is interested in quality assurance, compliance, and continuous improvement to develop their skills and gain practical experience in a laboratory environment.

You will work closely with the Quality Manager and other teams to help ensure that laboratory activities meet the required quality standards, procedures, and regulations. You will receive guidance and training while learning how to maintain quality records, support audits, investigate issues, and identify opportunities for improvement.

Responsibilities

Quality and compliance

• Assist with maintaining the Quality Management System (QMS)
• Help keep quality documents, records, and procedures accurate and up to date
• Support the team in ensuring that laboratory activities follow company procedures and industry standards
• Help monitor quality performance and identify potential issues
• Learn about product certification, accreditation, and regulatory requirements

Audits and problem-solving

• Assist with preparing for internal and external audits
• Help gather documents and evidence required for audits and inspections
• Support investigations into quality issues, errors, and customer complaints
• Help identify the causes of problems and track corrective actions
• Follow up on outstanding actions and maintain accurate records
• Raise any quality concerns with the appropriate team members

Continuous improvement

• Help identify ways to improve processes and reduce errors
• Support quality checks, reviews, and improvement activities
• Assist with monitoring calibration records and laboratory equipment compliance
• Help prepare quality reports and update performance data
• Participate in quality meetings and training sessions

Customer service and teamwork

• Assist with handling customer complaints and quality-related enquiries
• Help maintain accurate records of customer communications
• Work with laboratory staff, technical teams, and management to support quality objectives
• Build knowledge of relevant quality standards, including ISO 9001 and other applicable standards
• Support the Quality team with general administrative and coordination tasks

Skills / Qualifications

We are looking for someone who:

• Has a degree in a relevant subject, such as Engineering, Science, or Quality Management, or equivalent experience
• Has an interest in quality assurance, compliance, or laboratory testing
• Is organised and has good attention to detail
• Has good written and verbal communication skills
• Is comfortable using Microsoft Office, particularly Excel and Word
• Can manage tasks, meet deadlines, and keep accurate records
• Enjoys solving problems and learning new skills
• Can work independently when needed and collaborate with others
• Is willing to learn about quality standards, audits, and regulatory requirements

Previous experience in a quality role is helpful but not essential. Training and support will be provided to help the successful candidate develop their knowledge and confidence.

Please note the salary for this role is £26,227.50

Benefits of working at Element

33 days annual holiday, consisting of 25 days annual holiday and 8 days public / x4 Life Assurance  / Legal & General Pension scheme with total contributions up to 12% / Flexible Working / Cycle Scheme / Recommend a Friend Bonus / Perks At Work Discount Scheme

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To apply please email [email protected]

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.