ELEMIS are looking for a Portfolio Planner who will support the effective operation of the Sales & Operations Planning process. Reporting the the S&OP Lead, your day-to-day will involve coordinating meetings, maintaining documentation, and facilitating cross-functional communication to drive ongoing improvement.
You will collaborate with cross-functional teams on forecasting for Existing Product Development and Product Discontinuations, particularly where impacted by New Product Launches, driving process control and ensuring timely, clear communication with stakeholders.
A key part of the role involved running the monthly Product Review of the S&OP process, ensuring inputs and outputs are effectively integrated, with clear actions, timely follow-up, and informed decision-making.
You will work with a wide range of stakeholders across the organisation to drive Demand Planning portfolio control and visibility, with a strong focus on Product Change Management (process and communication).
Product Lifecyle Management:
- Update and monitor Product Performance & Ranking; Liaise with Global NPD and Commercial Teams on SKU/Product rationale.
- Co-ordinate end-to-end life cycle of products – recommend and communicate phasing in/out timings based on latest forecasts and inventory.
- Manage data relating to Global Product/Gifting and SKU Portfolio.
- Work with Demand Planning and Inventory & Supply Team to identify and address demand/supply challenges.
- Collaborate with NPD Product Managers on critical path timelines for Existing Product Development (EPD) change management projects (such as sku changes/reformulation/pack changes), ensuring smooth transitions with minimal supply impact.
- Manage communication of EPD/SKU Changes ensuring all Regions receive timely and accurate information.
- Provide reporting on change management and portfolio metrics, including stock turns per SKU, SKU categorization, and supply chain challenges.
- Drive meetings with cross functional groups and work with stakeholders across the business.
- Document and continuously improve product lifecycle and change management processes.
Product Review Meeting:
- Facilitate the monthly Product Review meeting, ensuring relevant topics are being discussed to drive business effectiveness. Plan rolling Product Review calendar to feed into rolling Global S&OP calendar, ensuring the right topics are discussed.
- Circulate Pre-reads in a timely manner to enable meeting effectiveness and decision making.
- Liaise with meeting attendees to ensure timely follow up of actions and escalate blockers if necessary.
- Engage stakeholders across NPD, Commercial, Supply, and Regulatory to ensure key inputs are aligned for decision-making.
Sales & Operations Planning (S&OP):
- Coordinate S&OP meetings in line with the agreed cadence, ensuring appropriate scheduling and participation.
- Act as a liaison between stakeholders across the S&OP cycle, supporting effective communication and information flow.
- Support the onboarding of new participants from various functions, ensuring they understand the process and key expectations.
- Maintain accurate records of attendance, action logs, meeting outputs and summaries.
- Collect and consolidate stakeholder feedback on the process, meeting effectiveness, metrics and follow-up actions, escalating issues where appropriate.
- Conduct periodic process health checks and report findings to the S&OP Process Owner.
- Maintain up-to-date process documentation and support the S&OP Process Owner in continuous improvement initiatives and resolution of process challenges.
Other:
- Support implementation of new systems and technology (e.g. Advanced Planning System (APS) and PIM system).
- Be an influencer of change, that new systems/processes require.
Sustainability:
- Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.
Product Portfolio and Lifecycle Management: ability to manage products and SKUs through every stage of their lifecycle, including launch, ongoing performance, EPD changes, phasing out and discontinuation. This includes recommending transition timings based on forecasts, inventory positions, commercial priorities and supply implications.
S&OP Process Coordination and Governance: ability to coordinate a structured Sales and Operations Planning cycle, ensuring meetings, inputs, decisions, actions and documentation are completed according to the agreed cadence. This includes monitoring process effectiveness, onboarding participants and escalating gaps or blockers to the S&OP Process Owner.
Data Analysis and Commercial Insight: ability to interpret product performance, ranking, demand, inventory and supply-chain data and turn it into clear recommendations. A strong candidate should understand measures such as stock turns, SKU productivity, portfolio categorisation and forecast or inventory risk, rather than simply producing reports.
Project and Change Management: ability to plan and coordinate product changes—such as reformulations, packaging updates, SKU changes and product transitions—across critical timelines. This includes identifying dependencies and risks, maintaining action plans and ensuring changes are implemented with minimal disruption to supply or the business.
Cross-Functional Stakeholder Management: ability to build effective working relationships and align stakeholders across NPD, Commercial, Demand Planning, Supply, Inventory, Regulatory and regional teams. This requires influencing without direct authority, resolving conflicting priorities and ensuring stakeholders provide timely and accurate inputs.
Meeting Facilitation and Process Improvement: ability to run decision-focused Product Review and S&OP meetings, including setting agendas, preparing pre-reads, clarifying decisions, tracking actions and escalating unresolved issues. It also includes documenting, evaluating and continuously improving lifecycle, change-management and S&OP processes.
- Hybrid working: We work three days per week in office (Filton location) and two days per week from home.
- Flexitime: We operate with core hours (10am - 4pm), which means you can be flexible on your finish and start time.
- 27 days holiday per year + Birthday off and Bank Holidays
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Company Pension Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
