Western Region FAE - Wireless IoT

Opportunity Overview

The FAE ‘Field Application Engineer’ is a critical team member, providing comprehensive pre-sale & post-sale support to some of the most innovative companies in the world- helping them develop and launch IoT’s bleeding edge products. The FAE will establish and maintain close technical ties to the customers, partners and internal Sales Directors to ensure they are guided and supported throughout the design process End-to-End and new sales opportunities are captured.
This is a growth opportunity, to become a technical expert of our client’s bleeding edge product portfolio of embedded wireless technologies and solutions through extensive training, field support and a collaborative team environment.

Objectives and Responsibilities Include:
• Provide design support to customers, integrators, sales team- to promote the company's products to customer engineers during the design win cycle and ensure customers are provided world-class support from End to End
• Develop and present technical materials in customer meetings, trainings and sales meetings
• Ensure customers and partners are properly and consistently supported.
• Distill customers’ requirements and technical needs to ensure needs are met and appropriate solutions suggested.
• Interface with internal R&D teams to achieve continuous improvement of product documentation based on customer feedback.
• Influence product roadmap developments through communication with internal Product Management teams to ensure voice of the customer is leverages in future strategic developments
• Minimal Regional Travel- 15%+/-

Likely Profile & Talents:

• 3+ years of embedded design, support or technical sales experience within the semiconductor, wireless components or cellular module sectors
• Understanding of and design experience with embedded systems, firmware, development tools, microcontrollers, antenna design and power management.
• Excellent communicator with strong English verbal and written communication skills. Ability to understand customer needs and to probe for answers, determine a solution and effectively articulate solutions to the customer.
• Exceptional, proactive and responsible time management skills with an ability to manage multiple projects
• Experienced with Cellular technologies including- GSM, CDMA, UMTS, WCDMA, LTE, 3G/4G technologies
• Experience with Python, C, Linux programming
• Humble, Hungry, Smart and of the Highest Integrity

 Ellington Growth Partners is a specialized “A” player search firm operating in several niche practice areas within the Telecom Industry. As industry specialists we are active members of our industry and have a deep ‘market mastery’ -including trends, technology, key players and are privy to unique industry insight. The Market Mastery approach supports Ellington Growth Partners commitment to provide industry leading Quality of Hire (QoH), honesty, confidentiality, professionalism and results- to every client and industry professional.

All resumes and information provided to Ellington Growth Partners, remains confidential and will never be presented to an organization without prior consent , qualifications aligned and communicated desire to pursue a specific opportunity.