The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the Front Desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, prepare daily reports, balancing transactions.
- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Initiate and complete the End of Day process.
- Complete the Night Audit checklist for computer procedures daily.
- Maintain cashiering responsibilities as per Front Office procedures according to Mid-Continent Hospitality standards.
- Fulfill all Front Office functions between the hours of 11:00 pm and 7:00 am.
- Follow safety and emergency procedures according to Mid-Continent Hospitality standards.
- Maintain proper record keeping (i.e log books, etc.) according to Mid-Continent Hospitality standards.
- Have a working knowledge of security procedures.
- Perform related duties as assigned by Front Office Manager or any other member of management.
