Permanency Supervisor
Lead with purpose. Support strong teams. Strengthen safety, permanency, and family well-being.
EmberHope is seeking a dedicated Permanency Supervisor to provide leadership, coaching, and operational oversight within our Permanency Services team. This position plays a key role in supporting Permanency Teams as they work with children and families toward safety, stability, and lasting permanency.
As a faith-based organization, we believe meaningful work begins with strong values. We are committed to creating a culture where employees are supported, respected, challenged, and empowered to be successful while being held accountable to the standards that drive our mission and the quality of services we provide.
Using our Supervision for Success Model, the Permanency Supervisor will help employees strengthen their case management practice, remove barriers to success, and ensure children and families receive responsive, trauma-informed, high-quality services. This role is ideal for a leader who is passionate about employee development, permanency outcomes, crisis support, collaboration, and continuous improvement.
What You'll Do
- Provide supervision, coaching, and support to Permanency Specialists to ensure employees are trained, competent, and able to meet or exceed performance expectations, outcomes, and goals.
- Oversee case management functions for children and families that lead to permanency.
- Support achievement of state outcomes relevant to permanency services.
- Promote trauma-informed practices that create safe and supportive environments for employees, children, families, and caregivers.
- Ensure transportation and placement needs of clients are appropriately addressed.
- Support crisis intervention services for clients and caregivers, including consultation, therapeutic intervention, crisis safety planning, and coordination with the On-Call Unit.
- Work closely with DCF, courts, providers, caregivers, community partners, and stakeholders to ensure quality services, responsiveness, and contract compliance.
- Partner with Quality Assurance/Performance Improvement to monitor service quality, utilization, outcomes, documentation, and accreditation standards through a data-driven approach.
- Review and approve required documents and reports as needed.
- Provide or coordinate training related to case management services and ensure training requirements are met.
- Create and monitor departmental budget needs to support financial success.
- Partner with Data Services on Electronic Health Record processes and workflows.
- Follow company policy, program practice guidelines, and participate in the supervisory on-call rotation.
Why Join EmberHope?
At EmberHope, we believe supporting employees is essential to supporting children and families. Through our Supervision for Success Model, leaders receive the coaching, resources, and support needed to grow professionally, strengthen teams, and achieve meaningful outcomes.
We offer:
- Generous Paid Time Off
- Licensure support and professional development resources
- Leadership growth and advancement opportunities
- A supportive, trauma-sensitive culture
- A faith-based environment rooted in service, compassion, accountability, and excellence
- Opportunities to collaborate with passionate professionals committed to making a difference
- Meaningful work that strengthens families, promotes permanency, and improves child and family well-being
