Urgency Room Medical Assistants play a vital role in delivering high-quality patient care as part of a multidisciplinary clinical team. This position is responsible for supporting patient assessment, treatment, procedures, education, and care coordination while working collaboratively with physicians, advanced practice clinicians (APC’s), registered nurses, paramedics, and other healthcare professionals.
The ultimate goal of this role is to provide safe, efficient, and patient-centered care while contributing to a seamless clinical experience. By anticipating patient and provider needs, maintaining accurate documentation, and supporting clinic operations, the Medical Assistant helps ensure positive patient outcomes and operational excellence. This role is essential in supporting our mission to provide exceptional healthcare services to the communities we serve. We are seeking applicants for our locations in Woodbury, Golden Valley, Eagan, and Vadnais Heights.
The main job tasks include:
- Assist providers and healthcare team members with patient assessments, treatments, procedures, and patient education within role competency and scope
- Prepare and assist patients who are sick or injured for examinations, treatments, and procedures
- Obtain and document vital signs, medical histories, and other pertinent patient information in the electronic medical record
- Communicate changes in patient condition or relevant information to providers, registered nurses, paramedics, and other designated clinical team members
- Maintain accurate and timely clinical and administrative documentation
- Ensure treatment and examination rooms remain clean, organized, stocked, and patient ready
- Follow established clinic policies, infection prevention practices, PPE requirements, and safety standards
- Work collaboratively with providers, nurses, paramedics, and operational team members to support safe and efficient patient care
- Perform administrative and operational tasks to support clinic workflows and patient care delivery
- Respond appropriately to emergency situations consistent with training, competency, and assigned responsibilities
- Adapt to changing patient volumes, priorities, and operational needs in a fast-paced acute ambulatory care environment
Schedule
Work hours are based on clinic staffing and operational needs and may include a mixture of day, evening, weekend, and holiday shifts. Shift lengths may vary based on patient volumes and clinic requirements.
Travel to other Urgency Room locations may be required for training, meetings, and operational support.
- Current Medical Assistant certification through an accepted credentialing organization, including CMA (AAMA), CCMA (NHA), RMA (AMT), or NCMA (NCCT), with the ability to maintain certification
- Current Basic Life Support (BLS) certification
- Strong patient care, communication, organizational, and problem-solving skills
- Ability to work effectively as part of a multidisciplinary healthcare team
- Ability to manage competing priorities and adapt to a fast-paced healthcare environment
- Proficiency with electronic medical records, computer systems, email, communication devices, and standard office applications
