Support Worker

Company Overview: 

For over 75 years enCompass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more. By exemplifying care, compassion and understanding, we are laying the foundations for positive change.

We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/, please consider joining our team.

Position Summary: 

Shenn Way House is for men who perpetuate violence and harm, who recognize it, and who want to change. This program provides safe, temporary housing and wraparound supports that enables men to engage in therapeutic interventions and take responsibility for their behaviour.

Support Workers provide ongoing day to day support to the participants residing at Shenn Way House. Through the use of positive role modeling and effective communication skills, the Support Worker assists participants in taking responsibility for their behavior and living safe and meaningful lives.

Responsibilities:

Administration

• Ongoing monitoring of administrative files to ensure they are kept complete and up-to date
• Maintain accurate and timely data collection, data entry and completion of any program
• assessments and surveys as directed
• Completion of accurate written daily documentation (log book entries, contact notes, incident reports, medication book entries)
• Completion of referral and intake documentation

Client Support

• Deliver services in a client centered, strength-based approach consistent with program philosophy
• Adapt services to meet the needs of diverse populations as per program policy
• Build collaborative relationships with participants
• Support participants to achieve goals as defined on their individual service plans
• Encourage participants to engage in healthy lifestyle alternatives
• Transparently address current challenges with participants

Health & Safety

• Deliver services in accordance with program and agency policy and procedures
• Ensure participants are aware of and understand program rules and respond accordingly
• Maintain a safe and secure environment
• Communicate pertinent information to supervisor and other staff as necessary
• Ensure maintenance and cleanliness of program and property

Community Engagement

• Liaise with program partners and other professionals
• Maintain positive relationships with community members (neighbors, visitors, etc) and report significant challenges/incidents to supervisor immediately

Agency Collaboration

• Contribute to a positive culture by assisting and supporting colleagues as needed and encourage and teach others about the program’s operations
• Practice agency mission, vision, values, and guiding principles
• Maintain positive, professional working relationships with colleagues
• Participate in program meetings
• Participate in agency meetings and on agency committees as appropriate

Additional Responsibilities 

Qualifications / Skills:

Conditions of Employment:

What we offer

Please include how you heard about the position in the cover letter. Resumes without a cover letter will not be considered.

Only those selected for interviews will be contacted

Building Safe, Inclusive Communities.

enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.