The Account Coordinator provides day-to-day administrative and coordination support to the account and project teams. Responsibilities include maintaining client and project records, coordinating documentation, assisting with scheduling and follow-ups, preparing reports, and supporting the team with general office and administrative requirements.
DUTIES AND RESPONSIBILITIES:
- Review ongoing lighting service and retrofit work orders for material, design, and technical requirements.
- Prepare bills of materials, warranty claims, and sales orders for lighting and controls projects.
- Generate quotes and proposals for clients based on service reports and site assessments.
- Coordinate service scheduling with the dispatch team and manage client requests efficiently.
- Complete monthly invoicing and reporting in accordance with client contracts.
- Maintain accurate project databases, including quotation statuses, approvals, and site condition updates.
- Respond promptly to client inquiries and address lighting system or service-related issues.
- Support program administrative deliverables such as utility incentives, budget tracking, and project scheduling.
- Identify opportunities to streamline processes and enhance client satisfaction.
QUALIFICATIONS:
- Degree or Diploma in Engineering, Applied Science, or related field (Electrical preferred)
- Technical understanding of lighting, controls, and electrical systems
- Ability to read and interpret drawings and specifications
- Strong project coordination and multitasking skills
- Excellent communication and client service abilities
- Proficient in Microsoft Office
- Self-motivated, organized, and solution-oriented
- Experience in lighting service, retrofits, or energy management is an asset
- Previous experience in project coordination or customer service roles preferred.
WHY JOIN ENS:
- Join a trusted industry leader known for innovation, technical expertise, and reliability.
- Contribute to high-impact industry that support energy efficiency and sustainability across Canada.
- Work alongside a collaborative team dedicated to quality, client success, and continuous improvement
***This posting is for a new vacancy***
