Chief of Staff

**Role**: Chief of Staff **Location**: Delhi NCR / Field-Heavy **Reporting To**: CEO / Founder **Type**: Full-time **Overview**: We’re looking for a **hands-on, detail-obsessed Chief of Staff** to ensure daily alignment, follow-through, and performance across all core functions — Sales (Channel, D2C, Inside), Finance/Underwriting, Customer Support, and Data. You’ll work closely with the founder to translate high-level goals into daily execution, ensure teams are coordinated, and build a high-trust, high-accountability work culture.

This is not a desk job — it’s for someone who thrives on **making sure things get done**, loves solving people/process problems, and can work closely with diverse teams across functions. **Your job: zero excuses, zero rework.** ### **Why This Role is Critical** This role will shape **how execution happens** at our company as we scale. It’s ideal for someone who wants to be part of a founder’s core team, cares about outcomes, and wants to help build a lean, execution-obsessed, people-first company from the inside. **Key Responsibilities**: * **Drive Execution**: Follow up on decisions from founder/leadership meetings and ensure timely execution across functions. * **Track Team Progress**: Monitor and report daily/weekly progress of sales, underwriting, support, and data functions. * **Unblock Teams**: Coordinate across teams to resolve operational bottlenecks, communication gaps, or ownership issues. * **Lead Reviews**: Run daily or weekly huddles with teams to drive accountability and alignment. * **Ensure Visibility**: Maintain dashboards or trackers (sheets or tools) for lead conversion, loan processing, customer issues, and other core metrics. * **Culture Champion**: Engage with individual team members regularly to ensure a motivated, open, and collaborative work environment. * **Be the Founder’s Right Hand**: Act as an extension of the CEO to drive clarity, speed, and execution focus across teams. **Ideal Profile:** * 4–8 years of experience in operations, sales execution, or business management roles * Experience working in startups, EV, fintech, mobility, lending, or logistics preferred * Can work across teams — from salespeople and underwriters to support staff and data folks * Strong interpersonal skills — knows when to push, when to support, and how to lead without ego * Excellent with Google Sheets / Excel; comfort with CRM or project tools a plus * Fluent in Hindi and English * Bias for action and clarity — gets things done without getting lost in process * Graduate from a reputed college is preferred **KPIs:** * % of meeting action items closed on time * Daily/weekly task closure across teams * Internal team satisfaction and unblock rate * Sales-to-finance-to-install TAT * Operational hygiene (trackers, reviews, reporting) **Please fill this google form to apply.** - https://forms.gle/Qs2e5q5ycZ9Ab5FJ8