Credit Financing & Collection Manager

**Position:** Credit Financing & Collection Manager **Location:** Noida, Uttar Pradesh (Office-based) **Company:** Enerjazz – YC-backed lithium-ion battery startup for e-rickshaws **Role Overview** Own credit control and collections for e-rickshaw battery financing. Focus on timely recovery of EMIs/dues through phone calls and maintain accurate MIS/reports to keep portfolio healthy and cash flow strong. **Key Responsibilities** * Handle telephonic collections: outbound calls for payment reminders, follow-ups on overdue accounts, negotiations, and dispute resolution. * Track and recover dues with high efficiency (target >90-95% collection). * Prepare and update daily/weekly MIS: aging reports (0-30, 31-60, 61-90+ days), collection efficiency, cash collected vs. target. * Use Excel/Google Sheets and CRM to maintain accurate records of all dues, payments, and exceptions. * Work closely with customer support, field team, and finance to resolve issues quickly. * Follow SOPs, educate customers on timely payments, and escalate high-risk cases. * Monitor portfolio health and suggest ways to reduce defaults. **Requirements** * 4–7 years in collections/credit control (preferably NBFC, microfinance, vehicle financing, or fintech). * Strong experience in phone-based collections * Excellent with Excel (pivots, dashboards), Google Sheets, and CRM tools. * Fluent in Hindi & English; good at firm yet empathetic communication. * Graduate (Commerce/Finance preferred). * Organized, target-driven, comfortable in startup pace. **Preferred** * Experience in EV, e-rickshaw, or asset financing. * Knowledge of digital reminders, auto-debit, WhatsApp/SMS collections. **What We Offer** * Competitive salary * Impactful work helping e-rickshaw drivers earn more sustainably. * Office-based role in Noida with growth opportunities.