**Location:** Delhi NCR | **Function:** Sales and Operations | **Experience:** 8–18 years\ **Industry:** EV, Battery, NBFC, Mobility, Auto Finance\ **Compensation:** ₹20-35 LPA (commensurate with experience). ### About Us We are **fed up with the pollution crisis** that happens in North India every winter and want to do our bit to reduce it. We are building a high-impact company solving battery financing for India’s most hardworking vehicle owners — **electric rickshaw drivers**.
With capital raised (from global investors) and presence across 5 cities, we aim to **unlock access to clean mobility through innovative battery financing and distribution models**. If you care about building a **scalable, profitable business in the EV ecosystem** while making a real impact in Bharat — this role is for you. --- ### Role Overview We are hiring a **General Manager - BD and Operations** to act as the **CEO of execution** across regions.
Reporting directly to the CEO, this role owns **end-to-end business execution** across: * Sales & distribution * Customer onboarding & service * Field operations & logistics coordination * Credit execution & collections discipline Regional Sales Managers and central execution teams report into this role. The mandate is simple but demanding:\ **turn plans into predictable outcomes while reducing day-to-day dependency on the CEO.** --- ### What You'll Do ### **Business & P&L Ownership (Execution-Focused)** * Own revenue, cost control, and contribution margin across regions * Drive weekly, monthly, and quarterly business targets * Track unit economics, leakage, and operational inefficiencies * Operate with a P&L mindset while aligning with founder-led capital and policy decisions ### **Sales & Distribution Leadership** * Lead Regional Sales Managers and field sales execution * Scale dealer-led and channel-driven distribution across cities * Ensure disciplined pipeline management, conversion tracking, and install velocity * Personally intervene in underperforming regions or channels ### **Customer Onboarding, Service & Experience** * Own end-to-end customer lifecycle: onboarding → installation → service → renewals * Ensure SLAs, TATs, and customer satisfaction are met consistently * Build escalation frameworks so issues are solved before reaching the CEO * Drive service quality as a growth lever, not a cost center ### **Operations & Execution Discipline** * Oversee logistics coordination, inventory planning, and installation readiness * Ensure tight coordination between sales, credit, support, and logistics * Build SOPs, dashboards, and review cadences that scale across cities * Replace firefighting with predictable execution ### **Credit & Collections Oversight** * Work closely with credit and collections teams to protect portfolio quality * Coordinate with NBFC partners on approvals, limits, and operational alignment * Enforce credit discipline in sales execution — no bypassing processes * Monitor overdue trends, early risk signals, and corrective actions ### **Team Leadership & Org Building** * Build, coach, and retain high-performing managers and execution teams * Set clear KPIs, incentives, and accountability structures * Create a culture of ownership, urgency, and data-driven decisions * Be the point of alignment across all execution functions --- ### Who You Are * **Education**: Graduate or MBA from a premier institute (e.g., IIT, IIM, or equivalent). * **Leadership Track Record**: Demonstrated experience leading teams in field sales, regional sales, remote customer support/service, and logistics operations.
Hands-on experience scaling multi-regional operations with P&L responsibility. * **Industry Knowledge**: Strong understanding of the EV ecosystem, distribution networks, and operational challenges in India. Startup experience is a plus. * 8–18 years of experience running **distribution-led, operations-heavy businesses** * Proven track record managing **multi-city sales and ops teams** * Strong understanding of **EV, automotive, mobility, or asset-financed products** * Comfortable owning outcomes in low-margin, high-volume environments * Hands-on leader — willing to go deep into ops, not just review dashboards * Calm under pressure, decisive, and respected by field teams --- ### Bonus Points * Experience with **EV or mobility financing ecosystems** * Prior exposure to NBFC partnerships or credit-led growth models * Built or **scaled operations in North India or Tier-2/3 markets** * **Startup experience** where structure had to be built from scratch ## **What This Role Is — and Is Not** **This role IS:** * COO-lite, execution-heavy, and outcome-driven * Accountable for “getting things done” across the company * Designed to reduce CEO operational load by 50–60% **This role is NOT:** * A strategy-only or corporate leadership role * A pure business development position * A role disconnected from ground realities --- ### Why Join Us * Be the execution backbone of a high-growth EV company * Work directly with the founder on scaling a real business * Own outcomes across cities, teams, and customers * Competitive compensation, meaningful equity, and real authority --- ### **Founder’s Note** This role demands **judgment, stamina, and ownership**.\ If you like building execution engines — not just talking about them — this role will be deeply rewarding. --- **📩 Ready to build the EV future for India and play a role in reducing pollution?
Apply now.**
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